The 2023 Ram Promaster has 5 NHTSA recall campaigns affecting an estimated 1,362,220 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 86 complaints with NHTSA, most often about the steering. Last updated July 5, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to…
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING25V7200002025-10-23300,691 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning…
BACK OVER PREVENTION24V4360002024-06-131,033,433 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from…
Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
STRUCTURE24V4160002024-06-06266 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side…
Consequence
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
SEAT BELTS24V1290002024-02-2227,744 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Complaints by component
STEERING
20
ELECTRICAL SYSTEM
17
4fires
ENGINE AND ENGINE COOLING
14
1fires
ENGINE
9
3fires
UNKNOWN OR OTHER
6
FORWARD COLLISION AVOIDANCE: WARNINGS
4
POWER TRAIN
4
SERVICE BRAKES
3
EXTERIOR LIGHTING
1
FORWARD COLLISION AVOIDANCE
1
Total complaints86
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2023 ram promaster 2500. The contact received notification of nhtsa campaign number: 25v720000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…”
“While driving the dash screen show a caution with a note that vehicle is in "limp mode" as I was on a freeway this became a huge problem putting my life at risk and for others moving at the speed of traffic then suddenly having to decelerate in order to move around me. This problem has been…”
“The contact owns a 2023 ram promaster 3500. The contact received notification of nhtsa campaign number: 25v720000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…”
“Loss of power steering while driving vehicle at different speeds ( when starting from a stopped position, also at speeds from 20 to 40 mph ) when trying to turn vehicle. Steering wheel pulses and shakes and is extremely hard to turn.”
“I was driving on the highway when my steering wheel pulled to the right and almos made me crash into the concrete retainer, I had to fully stop my van in the middle of the highway the steering wheel locks and pulls to the opposite side where you wanna turn I cant use my vehicle like this I seen…”
“Power steering harness has leak. Wiring is faulty”
“The vehicle experienced a loss or severe reduction of power steering assist. The steering became very difficult to turn, creating a safety concern while operating or maneuvering the vehicle. The issue appears to involve the electric power steering system, steering rack/rack-and-pinion, and/or…”
“The vehicle experienced a loss or severe reduction of power steering assist. The steering became very difficult to turn, creating a safety concern while operating or maneuvering the vehicle. The issue appears to involve the electric power steering system, steering rack/rack-and-pinion, and/or…”
Defect investigations
InvestigationPE26002 Opened 2026-03-02 · open
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in…
InvestigationPE26002 Opened 2026-03-02 · open
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in…
InvestigationPE26002 Opened 2026-03-02 · open
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in…
InvestigationPE26002 Opened 2026-03-02 · open
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Ram Promaster as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.