The 2021 Ram Promaster has 8 NHTSA recall campaigns affecting an estimated 708,872 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 147 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to…
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING25V7200002025-10-23300,691 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning…
BACK OVER PREVENTION25V5520002025-08-26219,577 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403.…
STRUCTURE24V4160002024-06-06266 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side…
Consequence
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
ELECTRONIC STABILITY CONTROL (ESC)24V2900002024-04-252 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control…
Consequence
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Consequence
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
POWER TRAIN23V3010002023-04-27165,503 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Consequence
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number…
SEAT BELTS21V6990002021-09-0910,372 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Complaints by component
UNKNOWN OR OTHER
21
BACK OVER PREVENTION
18
1fires
ELECTRICAL SYSTEM
17
1crashes1fires
LANE DEPARTURE: BLIND SPOT DETECTION
14
POWER TRAIN
10
1crashes
ENGINE AND ENGINE COOLING
7
SERVICE BRAKES
7
WHEELS
7
SEAT BELTS
6
ENGINE
5
2fires
Total complaints147
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2021 ram promaster 1500. The contact received notifications of nhtsa campaign number: 25v552000 (back over prevention) and 25v720000 (engine and engine cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed…”
“The contact owns a 2021 ram promaster 1500. The contact received notifications of nhtsa campaign number: 25v552000 (back over prevention) and 25v720000 (engine and engine cooling); however, the parts for the recall repairs were unavailable. The dealer was contacted, and the contact was informed…”
“The contact owns a 2021 ram promaster 2500. The contact received notification of nhtsa campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact…”
“I had nhtsa recall for this generator done (23e-030) which was to solve the same problem I just had. Apparently, they just moved to a smaller diameter fuel line to fit the fuel pump better. However, this hose also came off my cummins generator fuel pump and was spewing gas all over the generator…”
“I had nhtsa recall for this generator done (23e-030) which was to solve the same problem I just had. Apparently, they just moved to a smaller diameter fuel line to fit the fuel pump better. However, this hose also came off my cummins generator fuel pump and was spewing gas all over the generator…”
“I had nhtsa recall for this generator done (23e-030) which was to solve the same problem I just had. Apparently, they just moved to a smaller diameter fuel line to fit the fuel pump better. However, this hose also came off my cummins generator fuel pump and was spewing gas all over the generator…”
“12/2020 first the tps sensor failed at 1,000 miles and almost caused an accident. Would not go over 25mph, was shifting hard, and the service engine light was on. Verified and replaced at dealership. Second, the rear view camera stopped working while backing up and almost caused an accident - no…”
“12/2020 first the tps sensor failed at 1,000 miles and almost caused an accident. Would not go over 25mph, was shifting hard, and the service engine light was on. Verified and replaced at dealership. Second, the rear view camera stopped working while backing up and almost caused an accident - no…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Ram Promaster as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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