The 2025 Ram Promaster has 4 NHTSA recall campaigns affecting an estimated 537,207 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 8 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to…
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING25V7200002025-10-23300,691 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Consequence
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning…
ELECTRICAL SYSTEM25V6650002025-10-06790 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification…
BACK OVER PREVENTION25V3300002025-05-21235,640 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Complaints by component
ENGINE
2
STEERING
2
ELECTRICAL SYSTEM
1
LATCHES/LOCKS/LINKAGES
1
SERVICE BRAKES
1
UNKNOWN OR OTHER
1
Total complaints8
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Whenever I was driving on the highway at 80mph it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this…”
“Whenever I was driving on the highway at 80mph it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this…”
“Whenever I was driving on the highway at 80mph it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this…”
“Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.”
“Office of defects investigation national highway traffic safety administration 1200 new jersey avenue se washington, dc 20590 re: safety defect complaint — ram promaster (2018–2025) — cowl water intrusion into engine compartment to whom it may concern, I am writing to formally report what I…”
“Office of defects investigation national highway traffic safety administration 1200 new jersey avenue se washington, dc 20590 re: safety defect complaint — ram promaster (2018–2025) — cowl water intrusion into engine compartment to whom it may concern, I am writing to formally report what I…”
“Check engine light came on the 2nd day I owned it. The van was converted to an entegra ethos class b rv by entegra/jayco, and had over 2000 miles in it when I bought it (new 2026) from la mesa rv in tucson az on oct 4, 2025, after they transferred it from the phoenix la mesa rv location. After…”
“The contact owns a 2025 ram promaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2025 Ram Promaster as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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