The 2023 Polestar Polestar 2 has 4 NHTSA recall campaigns affecting an estimated 81,460 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 143 complaints with NHTSA, most often about the back over prevention. Last updated July 5, 2026.
Recall campaigns
BACK OVER PREVENTION25V6150002025-09-1527,816 affected
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Consequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April…
BACK OVER PREVENTION25V2800002025-04-2527,816 affected
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the…
EQUIPMENT24V4770002024-06-2625,825 affected
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear…
Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
SUSPENSION23V4760002023-07-123 affected
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Consequence
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Complaints by component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
81
UNKNOWN OR OTHER
11
ELECTRICAL SYSTEM
7
VISIBILITY/WIPER
7
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
6
2injuries
BACK OVER PREVENTION: WARNINGS
4
FUEL/PROPULSION SYSTEM
4
1crashes
VEHICLE SPEED CONTROL
4
1crashes
EXTERIOR LIGHTING
2
POWER TRAIN
2
Total complaints143
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily…”
“Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily…”
“Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily…”
“The backup camera consistently fails and displays a "backup camera is temporarily unavailable" message. Polestar is only issuing a software fix for this on model year 2026 polestar 2s and a solution has not been offered for over 8 months now.”
“Rear‑view camera intermittently fails to provide a usable image when shifting into reverse. Symptoms include delayed activation, black screen, frozen frame, or extremely choppy video. This results in intermittent loss of rear visibility and does not comply with fmvss 111. The defect has…”
“Over the last 1.5 months, the liftgate system on the vehicle has failed to fully close and latch. The vehicle shows the liftgate as unsecured and the liftgate has play despite being partially latched. Investigation of the vehicle shows that the tailgate damper drive unit wiring harness is designed…”
“When put into reverse, display just shows camera is temporarily unavailable. This is after the ota update 4.2.13 that was supposed to fix the issue. Rear cross traffic braking is also unavailable at this time.”
“When put into reverse, display just shows camera is temporarily unavailable. This is after the ota update 4.2.13 that was supposed to fix the issue. Rear cross traffic braking is also unavailable at this time.”
Defect investigations
InvestigationRQ25004 Opened 2025-07-09 · open
Loss of rear-view camera image
The Office of Defects Investigation (ODI) has received 109 complaints for rear-view camera failures on Model Year (MY) 2021 to MY 2025 Polestar 2 vehicles. On June 26, 2024, Polestar recalled certain MY 2021 – MY 2024 Polestar 2 vehicles for visualization issues during a backup event and failure to comply with…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Polestar Polestar 2 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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