NHTSA Recall 24V477000
Filed by Polestar Automotive USA, Inc.. Component: Equipment. Reported 2024-06-26. An estimated 25,825 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
What the manufacturer will do
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Manufacturer campaign number: RP1016
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.