The 2004 Mercedes-Benz C240 has 3 NHTSA recall campaigns affecting an estimated 913,037 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 31 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.
Recall campaigns
VISIBILITY24V8740002024-11-1933,456 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is…
VISIBILITY22V9540002022-12-23131,653 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and…
VISIBILITY19V9180002019-12-20747,928 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:…
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaints by component
UNKNOWN OR OTHER
5
1fires
ELECTRICAL SYSTEM
3
2fires1injuries
AIR BAGS
2
ENGINE AND ENGINE COOLING:ENGINE
2
FUEL/PROPULSION SYSTEM
2
POWER TRAIN
2
SEAT BELTS
2
LATCHES/LOCKS/LINKAGES
1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1
SEATS
1
1fires1injuries
Total complaints31
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“I took my car to mercedes-benz dealership to fix a recall on my sunroof nhtsa recall # 19v918 they claimed they checked my seal for defective but when I received my car the sunroof would not open . I asked them what did they do it not working at all . They were very vague on the details to…”
“My car have a recall for the sunroof since it may detach and flight out, I made an appointment for service at euro motor car in gaithersburg, maryland. A lady from the dealer just call me back to inform me that they are canceling the appointment because they do not do recalls...”
“Tl* the contact owns a 2004 mercedes-benz c240. The contact received a notification of nhtsa campaign number: 19v918000 (visibility) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…”
“Srs abs esp lights occasionally go on and off mostly the srs take to shop does not come on or stay on obd2 does not detect may use clear error messages stays off for few weeks then back on and off bought scanner when srs comes on sometimes it shows error b1035 stored and current the resistance…”
“Tl* the contact owns a 2004 mercedes benz c240. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. Mercedes-benz of bonita springs (14610 tamiami trail n, naples, fl 34110) was contacted and confirmed that…”
“Passenger seat caught fire when using the seat heater. Fire protruded through the side seat panel and burned driver and clothing. The driver was operating the car for about 15 minutes on a city street and pulled off the road to extinguish the fire. Portions of the seat melted.”
“Passenger seat caught fire when using the seat heater. Fire protruded through the side seat panel and burned driver and clothing. The driver was operating the car for about 15 minutes on a city street and pulled off the road to extinguish the fire. Portions of the seat melted.”
“The door handle on the driver's side in the front broke off. I had to pay through the nose to get if fixed. It was like plastic. I am 5"1 and weigh under 130 pounds. I am not strong enough to break it and I also have ra. I never slam a door in anger. I really like my car but wonder if the rest of…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2004 Mercedes-Benz C240 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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