The 2002 Mercedes-Benz C240 has 3 NHTSA recall campaigns affecting an estimated 913,037 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 16 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
VISIBILITY24V8740002024-11-1933,456 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is…
VISIBILITY22V9540002022-12-23131,653 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and…
VISIBILITY19V9180002019-12-20747,928 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:…
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaints by component
ELECTRICAL SYSTEM
2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2
INTERIOR LIGHTING
2
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2
AIR BAGS
1
1crashes1injuries
ELECTRONIC STABILITY CONTROL (ESC)
1
1crashes1injuries
POWER TRAIN
1
SEAT BELTS
1
1crashes1injuries
SEATS
1
STRUCTURE:BODY
1
Total complaints16
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Tl* the contact owns a 2002 mercedes-benz c240. The contact stated that the instrument panel lights failed to illuminate properly. The contact stated that the odometer was inoperable. The vehicle was taken to mercedes-benz of tacoma (1701-c alexander ave e, fife, wa 98424) where it was diagnosed…”
“Received nhtsa recall #19v918, mb campaign #[REDACTED], and brought vehicle to mercedes dealer, alfano, in san luis obispo, ca on 8/25/2020. Was told by dealer's service manager that vehicle production date was not available and that the vehicle did not match the models included in the recall,…”
“Tl* the contact owns a 2002 mercedes-benz c240. The contact received notification of nhtsa campaign number: 19v918000 (visibility). Flagship motorcars of lynnfield (385 broadway rte. 1 north, lynnfield, ma 01940) was contacted and an appointment was scheduled to have the recall repair performed.…”
“Tl* the contact owns a 2002 mercedes benz c240. The contact received nhtsa campaign number: 19v918000 (visibility). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of seattle (2025 airport way s, seattle, wa 98134…”
“Tl* the contact owns a 2002 mercedes-benz c240. The contact stated that upon purchase of the vehicle, the sun roof rattled while driving at various speeds. The contact then received a notification of nhtsa campaign number :19v918000 (visibility) however, the parts to do the repair were…”
“Tl* the contact owns a 2002 mercedes-benz c240. While driving various speeds, the instrument cluster lights failed to operate. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the instrument cluster needed to be replaced. The vehicle…”
“Tl* the contact owns a 2002 mercedes benz c240. The contact stated that the vehicle failed to shift out of first gear and was leaking transmission fluid. In addition, the contact stated that the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was…”
“Tl* the contact owns a 2002 mercedes benz c240. The contact stated that the vehicle failed to shift out of first gear and was leaking transmission fluid. In addition, the contact stated that the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2002 Mercedes-Benz C240 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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