The 2023 Kia Sorento Hybrid has 2 NHTSA recall campaigns affecting an estimated 215,866 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 52 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Recall campaigns
BACK OVER PREVENTION23V6100002023-08-31144,979 affected
Defect
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the…
Consequence
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
TRAILER HITCHES22V7030002022-09-1970,887 affected
Defect
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture…
Consequence
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at…
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 mph, other times 15 mph. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "check hybrid system-stop safely". The 4th time the error didn't appear , but…”
“While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 mph, other times 15 mph. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "check hybrid system-stop safely". The 4th time the error didn't appear , but…”
“While driving hybrid battery depletes and car stops accelerating. With pedal to the floor, it may get to 60 mph, other times 15 mph. Car doesn't sound great while this is happening. 3/4 times an error showed up stating "check hybrid system-stop safely". The 4th time the error didn't appear , but…”
“The contact owns a 2023 kia sorento. The contact stated that while driving approximately 40 mph on several occasions, the vehicle stalled after the battery became drained. The vehicle was able to restart each time after waiting for the battery to recharge. The vehicle was taken to two different…”
“While driving on september 15, 2025, the vehicle displayed a loud beeping and the warning message “check hybrid system. Stop safely.â€� the vehicle restarted about an hour later, but the combustion engine ran very rough. The kia dealer inspected it but reported no stored error codes. On…”
“While driving on september 15, 2025, the vehicle displayed a loud beeping and the warning message “check hybrid system. Stop safely.â€� the vehicle restarted about an hour later, but the combustion engine ran very rough. The kia dealer inspected it but reported no stored error codes. On…”
“While driving on september 15, 2025, the vehicle displayed a loud beeping and the warning message “check hybrid system. Stop safely.â€� the vehicle restarted about an hour later, but the combustion engine ran very rough. The kia dealer inspected it but reported no stored error codes. On…”
“On passenger side interior between glove box and dashboard, there is a textured, metallic trim plate that during a sunny mid day, casts a reflection on the passenger side window over the top of the where the passenger side rear view mirror is.”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Kia Sorento Hybrid as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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