The 2025 Kia Sorento Hybrid has 2 NHTSA recall campaigns affecting an estimated 117,146 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 62 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles…
Consequence
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved…
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor…
Consequence
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Complaints by component
ENGINE
17
POWER TRAIN
14
FUEL/PROPULSION SYSTEM
11
ELECTRICAL SYSTEM
7
UNKNOWN OR OTHER
7
VEHICLE SPEED CONTROL
3
AIR BAGS
1
1crashes2injuries
ENGINE AND ENGINE COOLING
1
LANE DEPARTURE: ASSIST
1
Total complaints62
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Warning lights on while driving. The emergency triangle, collison warning, break warning, both turn signals, and departure warning lights were illuminated. We were concerned of causing damage to the vehicle and pulled over. Dealer knows of issues in ca and az with other sorentos. Dealer said it is…”
“My 2025 kia sorento hybrid, with approximately 20,000 miles, has experienced a sudden loss of power and entered a limp-mode condition twice within two days. During both incidents, the vehicle would not accelerate normally and was unable to maintain expected traffic speed, creating a significant…”
“For an unknown reason when driving on the highway in heavy traffic the engine started to shake violently causing us to immediately pull over and when we opened the hood the engine was shaking violently. This was a dangerous situation because during this time the engine was not very responsive to…”
“For an unknown reason when driving on the highway in heavy traffic the engine started to shake violently causing us to immediately pull over and when we opened the hood the engine was shaking violently. This was a dangerous situation because during this time the engine was not very responsive to…”
“For an unknown reason when driving on the highway in heavy traffic the engine started to shake violently causing us to immediately pull over and when we opened the hood the engine was shaking violently. This was a dangerous situation because during this time the engine was not very responsive to…”
“Car will suddenly go into limp mode while driving. Took to dealership and couldn' t find anything wrong. One week later did the same thing. Took back to dealership and haven't heard anything from them yet. It will just go limp and cars coming behind you could crash into you.”
“While travelling in the center lane of the highway, the vehicle experienced a sudden loss of power and could not maintain speed. Vehicle could not go faster than approximately 20 miles per hour. Managed to exit highway off ramp by driving approximately 20 miles per hour as there was not a shoulder…”
“The vehicle experiences a sudden and complete loss of power while driving. Specifically, the vehicle loses the ability to accelerate. During these incidents, the battery indicator shows critically low battery levels despite there being sufficient gasoline in the vehicle. The exact component…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2025 Kia Sorento Hybrid as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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