The 2019 Dodge Journey has 1 NHTSA recall campaign affecting an estimated 219,577 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 126 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.
Recall campaigns
BACK OVER PREVENTION25V5520002025-08-26219,577 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
Consequence
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403.…
Complaints by component
UNKNOWN OR OTHER
25
1crashes
ELECTRICAL SYSTEM
20
1crashes
BACK OVER PREVENTION
12
ENGINE
9
AIR BAGS
8
3crashes3injuries
EXTERIOR LIGHTING
7
POWER TRAIN
6
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
5
1crashes
SEAT BELTS
5
1crashes1injuries
SERVICE BRAKES
5
2crashes1injuries
Total complaints126
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights…”
“Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights…”
“Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights…”
“The contact owns a 2019 dodge journey. The contact received notification of nhtsa campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated…”
“The back window shattered/exploded on its own without warning while parked.”
“The contact owns a 2019 dodge journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “xâ€� appeared on the screen instead of the camera image. The contact received…”
“The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.”
“The contact owns a 2019 dodge journey. The contact received notification of nhtsa campaign number: 25v552000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a…”
Defect investigations
InvestigationEA24003 Opened 2024-08-01 · open
Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm…
InvestigationPE19014 Opened 2019-09-09 · closed 2026-02-25
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
InvestigationPE19014 Opened 2019-09-09 · closed 2026-02-25
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When…
InvestigationPE24006 Opened 2024-02-27 · closed 2025-09-26
Back up camera failure
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2019 Dodge Journey as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.