2004 Workhorse W20 Recalls

Recalls on record Updated July 2026

The 2004 Workhorse W20 has 2 NHTSA recall campaigns affecting an estimated 79,211 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 11 complaints with NHTSA, most often about the service brakes, hydraulic. Last updated July 5, 2026.

Recall campaigns

SERVICE BRAKES, HYDRAULIC 09V110000 2009-04-03 48,876 affected
Defect

NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR…

Consequence

THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy

WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.

ENGINE AND ENGINE COOLING 06V225000 2006-06-20 30,335 affected
Defect

ON CERTAIN MOTOR HOME AND TRUCK CHASSIS EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL…

Consequence

IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Remedy

DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 1, 2006. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773.

Complaints by component

SERVICE BRAKES, HYDRAULIC
3
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
1
VISIBILITY
1
WHEELS
1
Total complaints11

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“We do not feel that the instrument panel cluster on our motorhome has ever been large enough or clear enough for easy reading. We have always been unhappy with the visibility and just recently the transmission indicators for 3 and 1 gear have faded completely. At present we have an appointment to…”

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · reported 2009-05-01

“We do not feel that the instrument panel cluster on our motorhome has ever been large enough or clear enough for easy reading. We have always been unhappy with the visibility and just recently the transmission indicators for 3 and 1 gear have faded completely. At present we have an appointment to…”

VISIBILITY · reported 2009-05-01

“While driving on us441 near tavares fl got a warning light for anti lock brakes. Pulled over into a shopping area. Left front wheel and right rear dual wheel were hot. Restarted engine got a brake failure warning on dash message center. Let brakes cool for approximately 90 minutes. Drove home then…”

SERVICE BRAKES, HYDRAULIC · reported 2008-10-13

“The brakes were fading so I had them inspected by les schwab tires. They informed me that all 4 rotors had cracks in them and they were a safety issue. I have about 30,000 miles on the 2004 southwind motorhome workhorse chasis. I am responding to nhtsa action number: ea07016. *tr”

SERVICE BRAKES, HYDRAULIC · reported 2008-01-28

“Right front disc brake overheated and caused oil seal failure resulting in contamination of disc brake lining contamination and reduced brake effectiveness. *tr”

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP · reported 2008-01-18

“Right front disc brake overheated and caused oil seal failure resulting in contamination of disc brake lining contamination and reduced brake effectiveness. *tr”

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT · reported 2008-01-18

“On 9/6/07, the l.f. Brake on my motorhome seized up and overheated the brake rotor for almost 10 miles until I noticed severe shaking in the steering wheel & smelled "burnt brake lining" when I stopped. I was driving in normal city traffic near alliance, ohio; -not excessive stop and go, but there…”

SERVICE BRAKES, HYDRAULIC · reported 2007-09-07

“On 9/6/07, the l.f. Brake on my motorhome seized up and overheated the brake rotor for almost 10 miles until I noticed severe shaking in the steering wheel & smelled "burnt brake lining" when I stopped. I was driving in normal city traffic near alliance, ohio; -not excessive stop and go, but there…”

WHEELS · reported 2007-09-07

Defect investigations

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation EA07016 Opened 2007-11-16 · closed 2009-08-19

OVERHEATING DISC BRAKE CALIPER

THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED STOPPING…

Investigation PE07032 Opened 2007-06-25 · closed 2007-11-19

OVERHEATED BRAKE CALIPERS

ON JUNE 25, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED OVERHEATING DISC BRAKE CALIPERS AND POOR BRAKE PERFORMANCE IN MODEL YEAR (MY) 2000-2005 WORKHORSE CHASSIS RECREATIONAL VEHICLES.CURRENTLY ODI IS AWARE OF 651 SPECIFIC COMPLAINTS ON THE SUBJECT VEHICLES…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2004 Workhorse W20 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.