2023 Volvo Bus 9700 Recalls

Recalls on record Updated July 2026

The 2023 Volvo Bus 9700 has 4 NHTSA recall campaigns affecting an estimated 217 vehicles. Recall repairs are always free at any authorized dealer. Last updated July 5, 2026.

Recall campaigns

EQUIPMENT 25V469000 2025-07-16 165 affected
Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing…

Consequence

An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy

Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.

ELECTRICAL SYSTEM 23V668000 2023-10-03 19 affected
Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.

Consequence

Unsecured power cables can overheat, increasing the risk of a fire.

Remedy

Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.

EQUIPMENT 23V667000 2023-10-03 19 affected
Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window…

Consequence

Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy

Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.

EXTERIOR LIGHTING 22V841000 2022-11-15 14 affected
Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event.

Consequence

Emergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.

Remedy

Prevost will inspect and reinstall the emergency light sensors, if necessary, free of charge. Owner notification letters are expected to be mailed December 30, 2022. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Volvo Bus 9700 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.