The 2021 Volkswagen Jetta has 4 NHTSA recall campaigns affecting an estimated 75,575 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 96 complaints with NHTSA, most often about the service brakes. Last updated July 5, 2026.
Recall campaigns
EQUIPMENT22V5140002022-07-2043,091 affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview…
Consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
AIR BAGS21V4920002021-06-30379 affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Consequence
Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy
Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
SEATS21V0380002021-02-0157 affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Consequence
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
BACK OVER PREVENTION20V7160002020-11-1832,048 affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail…
Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Volkswagen corporate deployed a mandatory over-the-air (ota) software update to the mib3 infotainment system. The update failed mid-installation, entirely bricking the j794 information module. This failure completely disabled vital driver information systems, including the digital dash compass,…”
“Volkswagen corporate deployed a mandatory over-the-air (ota) software update to the mib3 infotainment system. The update failed mid-installation, entirely bricking the j794 information module. This failure completely disabled vital driver information systems, including the digital dash compass,…”
“Volkswagen corporate deployed a mandatory over-the-air (ota) software update to the mib3 infotainment system. The update failed mid-installation, entirely bricking the j794 information module. This failure completely disabled vital driver information systems, including the digital dash compass,…”
“Vehicle information: year: 2021 make: volkswagen model: jetta date of purchase: march 2022 approximate mileage at time of incident: 25,000 miles --- nature of complaint: I am filing this complaint regarding premature and dangerous rear brake pad and rotor wear on my 2021 volkswagen jetta,…”
“I took my car into dealer at 20,000 miles. They told me rear brake pads and rotors needed to be replaced. At that time, they were replaced under warranty. I took my car into dealer at 34,000 miles for regular service and was told rear brake pads and rotors needed to be replaced. Pads were at 3%,…”
“While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger compartment of my jetta. A lot of wind noise followed. I thought initially that a tire might have blown out, but it was the car’s sunroof that had spontaneously and inexplicably…”
“Epc light comes on and vehicle starts losing power while driving, you lose all acceleration. Check engine light has also illuminated I have taken in to have repairs done on this same issue 4 times in a span of owing this car for 7 months, this vehicle has become unreliable and a safety hazard…”
“The rear brake pads on my 2021 volkswagen jetta have worn out prematurely twice by 20,000 miles. The first replacement occurred at only 8,006 miles in april 2023. At that time, volkswagen acknowledged the problem and provided “goodwillâ€� coverage of 50% since my vehicle was only one month…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Volkswagen Jetta as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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