NHTSA Recall 20V716000
Filed by Volkswagen Group of America, Inc.. Component: Back Over Prevention. Reported 2020-11-18. An estimated 32,048 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
What the manufacturer will do
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Manufacturer campaign number: 91BB / 91BC
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.