RecallRepo

2017 Ram 5500 Recalls

Recalls on record Updated July 2026

The 2017 Ram 5500 has 7 NHTSA recall campaigns affecting an estimated 7,750,277 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 26 complaints with NHTSA, most often about the power train. Last updated July 5, 2026.

Recall campaigns

SERVICE BRAKES, HYDRAULIC 24V896000 2024-11-27 317,630 affected
Defect

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Consequence

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Remedy

Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date,…

WHEELS 21V398000 2021-05-27 447,985 affected
Defect

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Consequence

Wheel separation can cause a vehicle crash.

Remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were…

ELECTRICAL SYSTEM 18V332000 2018-05-17 4,815,661 affected
Defect

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018…

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the…

POWER TRAIN 18V100000 2018-02-08 180,462 affected
Defect

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock…

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

EQUIPMENT 17V824000 2017-12-21 61,791 affected
Defect

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged,…

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on…

POWER TRAIN 17V821000 2017-12-20 1,482,874 affected
Defect

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake…

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

ENGINE AND ENGINE COOLING 17V562000 2017-09-12 443,874 affected
Defect

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Consequence

The leaking water pump can increase the risk of an engine compartment fire.

Remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Complaints by component

POWER TRAIN
6
1fires
TIRES
3
ENGINE
2
1fires
FUEL/PROPULSION SYSTEM
2
1fires
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2
SERVICE BRAKES
2
SERVICE BRAKES, HYDRAULIC
2
STEERING
2
ELECTRICAL SYSTEM
1
PARKING BRAKE
1
Total complaints26

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“The contact owns a 2017 ram 5500. The contact stated that an unknown warning light appeared on the instrument panel which stated that the abs function was not available and that the 4wd was disabled. The vehicle was taken a dealer where they kept the vehicle for over a week where they eventually…”

SERVICE BRAKES, HYDRAULIC · reported 2024-12-16

“The contact owns a 2017 ram 5500. The contact received notification of nhtsa campaign number: 24v896000 (service brakes, hydraulics); however, the part to do the recall repair was not yet available. Several local dealers were made aware of the issue and confirmed that parts were not yet available.…”

SERVICE BRAKES, HYDRAULIC · reported 2024-11-01

“The contact owns a 2017 ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer…”

ENGINE · reported 2024-04-01

“The contact owns a 2017 ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer…”

ELECTRICAL SYSTEM · reported 2024-04-01

“The contact owns a 2017 ram 5500. The contact stated while driving approximately 70-75 mph, there was a loud banging sound coming from the vehicle. The contact stated that the transfer case had fractured and the front driveshaft had failed. The vehicle was towed and remained at the towing lot. The…”

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) · reported 2022-09-19

“The contact owns a 2017 ram 5500. The contact stated that after shifting into park(p), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an…”

PARKING BRAKE · reported 2022-08-30

“The contact owns a 2017 ram 5500. The contact stated that after shifting into park(p), the vehicle rolled away and the parking brake failed to stop the vehicle. The contact used rocks to chock the front tires to stop the vehicle from rolling. The vehicle was not diagnosed nor repaired by an…”

POWER TRAIN · reported 2022-08-30

“Abs pump faulty and needed replacement at 10, 866 miles in 2022 when vehicle was just 5 years old. Cost at this time was $1459. Now just 2 years later and only 3000 additional miles abs pump is again faulty and unable to replace but no module is available at this time.”

SERVICE BRAKES · reported 2022-07-22

Defect investigations

Investigation PE19017 Opened 2019-12-12 · closed 2023-10-22

Front Driveshaft Failure

On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering…

Investigation PE19017 Opened 2019-12-12 · closed 2023-10-22

Front Driveshaft Failure

On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering…

Investigation PE19017 Opened 2019-12-12 · closed 2023-10-22

Front Driveshaft Failure

On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering…

Investigation RQ25003 Opened 2025-07-03 · open

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models…

Investigation RQ25003 Opened 2025-07-03 · open

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2017 Ram 5500 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.