2019 Proterra Catalyst Recalls

Recalls on record Updated July 2026

The 2019 Proterra Catalyst has 9 NHTSA recall campaigns affecting an estimated 1,931 vehicles. Recall repairs are always free at any authorized dealer. Last updated July 5, 2026.

Recall campaigns

ELECTRICAL SYSTEM 24V655000 2024-09-06 483 affected
Defect

Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

ELECTRICAL SYSTEM 23V697000 2023-10-17 238 affected
Defect

Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and…

Consequence

A loss of power steering and/or drive power increases the risk of a crash.

Remedy

Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

ELECTRICAL SYSTEM 22V887000 2022-11-30 300 affected
Defect

Proterra Operation Company, Inc. (Proterra) is recalling certain 2017-2019 Catalyst transit buses. One or more battery packs may allow liquid to leak into and accumulate in the battery pack enclosure.

Consequence

The accumulation of liquid inside the battery pack enclosure increases the risk of a fire.

Remedy

Proterra will update software, inspect, and replace the battery pack, free of charge. Owner letters were mailed November 6, 2023. Owners may contact Proterra's customer service at 1-864-438-0000.

STEERING 22V114000 2022-02-28 724 affected
Defect

Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that…

Consequence

A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.

ELECTRICAL SYSTEM 21V268000 2021-04-19 12 affected
Defect

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

Consequence

The rear door may open without the driver's awareness, increasing the risk of injury.

Remedy

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

STEERING 20V664000 2020-10-28 5 affected
Defect

Proterra Inc. (Proterra) is recalling certain 2018-2020 35 foot and 40 foot Catalyst buses. Lack of plexus adhesive between the torque plate and the vehicle chassis may cause the bolts securing the steering gear box to loosen.

Consequence

An unsecured steering gear box could cause the driver to lose the ability to steer the vehicle, increasing the risk of crash or injury.

Remedy

Proterra will notify owners, and dealers will inspect the steering gear mounting bolts and the plexus adhesive layer between the torque plate and the chassis. If the plexus adhesive layer is missing or insufficient, the components will be repaired, free of charge. The recall began December 10, 2020. Owners may…

STEERING 20V621000 2020-10-07 8 affected
Defect

Proterra Inc. (Proterra) is recalling certain 2019-2020 Battery-Electric 40' Catalyst and 2020 Battery-Electric 35' Catalyst buses. The power steering hose located at the pump and reservoir may leak and sweat fluid through the hose.

Consequence

A power steering fluid leak can increase the risk of a crash.

Remedy

Proterra will notify owners, and dealers will inspect and replace the power steering hose, free of charge. The recall began October 6, 2020. Owners may contact Proterra customer service at 1-864-438-0000. Proterra's number for this recall is SC-20-141.

ELECTRICAL SYSTEM 19V871000 2019-12-09 140 affected
Defect

Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.

Consequence

If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.

Remedy

Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.

STRUCTURE 19V460000 2019-06-14 21 affected
Defect

Proterra, Inc. (Proterra) is recalling certain 2018-2019 Catalyst buses equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Consequence

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Remedy

Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1-864-438-0000. Proterra's number for this recall is SC-19-79.

Defect investigations

Investigation RQ25001 Opened 2025-06-27 · open

Remedy Effectiveness of Recall 22V887

In November 2022, Proterra Operating Company, Inc. (Proterra) filed a safety recall (NHTSA recall 22V887) covering nineteen 2017-2019 Proterra Catalyst transit buses to address the potential of liquid accumulation in the 400-volt battery packs, increasing the risk of a fire. On December 16, 2022, Proterra mailed an…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2019 Proterra Catalyst as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.