NHTSA Recall 21V268000
Filed by Phoenix Motorcars. Component: Electrical System. Reported 2021-04-19. An estimated 12 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Risk
The rear door may open without the driver's awareness, increasing the risk of injury.
What the manufacturer will do
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Manufacturer campaign number: SC-21-085
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.