The 2011 Mercury Grand Marquis has 2 NHTSA recall campaigns affecting an estimated 391,888 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 11 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
STEERING14V7040002014-11-0536,888 affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was…
Consequence
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact…
STEERING13V3850002013-08-29355,000 affected
Defect
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa,…
Consequence
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If…
Complaints by component
ELECTRICAL SYSTEM
3
2fires
STEERING
2
AIR BAGS
1
FUEL/PROPULSION SYSTEM
1
SEAT BELTS
1
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
1
TIRES
1
VISIBILITY/WIPER
1
1fires
Total complaints11
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“225/60r17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&m tire of blackwell, ok found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to nexen by making an account and filing a…”
“The contact owns a 2011 mercury grand marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent…”
“Driving on humid day, closed windows and turned on a/c. Controller failed to close defroster vents, causing window to quickly fog up, restricting forward vision. Previously had same problem on 2006 grand marquis which I had repaired by ford dealer. Took 2011 to dealer, got repair estimate of $900,…”
“My 2011 mercury grand marquis ultimate edition, was very great however it caught on fire due to the malfunction of the windshield wipers...they would come on automatically while I was driving, my windshield wiper switch would be on the off position... And the wipers only worked on a high speed…”
“My 2011 mercury grand marquis ultimate edition, was very great however it caught on fire due to the malfunction of the windshield wipers...they would come on automatically while I was driving, my windshield wiper switch would be on the off position... And the wipers only worked on a high speed…”
“The air bag light remains on all the time. My mechanic says that car's computer is generating a code indicating a problem with a sensor in driver's side seat belt. He says that the entire seat belt assembly must be replaced at a cost of $500. The car only has 70,000 miles on it. Since this is a…”
“The air bag light remains on all the time. My mechanic says that car's computer is generating a code indicating a problem with a sensor in driver's side seat belt. He says that the entire seat belt assembly must be replaced at a cost of $500. The car only has 70,000 miles on it. Since this is a…”
“I was driving on the highway I smelled a weird smell coming from the passenger side when I turned to look towards the direction of the passenger side front door it was smoking so I immediately pulled over to the side of highway as I was doing so the passenger front door caught fire. I finished…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2011 Mercury Grand Marquis as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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