RecallRepo

2018 Mercedes-Benz S560 Recalls

Recalls on record Updated July 2026

The 2018 Mercedes-Benz S560 has 10 NHTSA recall campaigns affecting an estimated 1,331,004 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 15 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.

Recall campaigns

STRUCTURE 21V197000 2021-03-19 15,096 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe,…

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer…

COMMUNICATION 21V072000 2021-02-12 67 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. …

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for…

ELECTRICAL SYSTEM 21V058000 2021-02-05 1,292,258 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The…

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

ELECTRICAL SYSTEM 20V449000 2020-07-31 56 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt…

Consequence

Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

ENGINE 20V173000 2020-03-20 9,791 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

Consequence

An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.

SERVICE BRAKES, HYDRAULIC 19V915000 2019-12-20 75 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.

Consequence

The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the front brake system, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030020.

ENGINE AND ENGINE COOLING 19V821000 2019-11-15 6 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.

Consequence

A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

LANE DEPARTURE 18V908000 2018-12-19 5,754 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain…

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

LANE DEPARTURE 18V910000 2018-12-19 6,200 affected
Defect

Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the…

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

ELECTRICAL SYSTEM 18V407000 2018-06-15 1,701 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.

Consequence

If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be impaired,…

Remedy

MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.

Complaints by component

ENGINE
3
1fires
FUEL/PROPULSION SYSTEM
2
SERVICE BRAKES
2
STEERING
2
COMMUNICATION
1
ELECTRICAL SYSTEM
1
SUSPENSION
1
UNKNOWN OR OTHER
1
VISIBILITY/WIPER
1
WHEELS
1
Total complaints15

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“The smell of fuel is present inside the vehicle around 50 percent of the time. When parked in the garage the vehicle emits an extremely strong fuel smell as if it has leaked fuel with no visible spills or leaks. While driving the smell of fuel is present almost always.”

FUEL/PROPULSION SYSTEM · reported 2022-06-20

“The smell of fuel is present inside the vehicle around 50 percent of the time. When parked in the garage the vehicle emits an extremely strong fuel smell as if it has leaked fuel with no visible spills or leaks. While driving the smell of fuel is present almost always.”

SUSPENSION · reported 2022-06-20

“Walk home condition -I purchased a 2018 cpo mercedes-benz s560 on 8/20/21 from knauz continental autos in lake bluff, il. On 9/25/2, at approx noon, I was driving the vehicle and the engine light came on, the throttle/engine felt sluggish and not responsive. The engine felt very out of balance…”

ENGINE · reported 2021-09-25

“Recall # 21v058 the above safety recall has not been cleared via dealer. (two visits). I mentioned to dealer and they claim that it gets resolved "over the air". If so, then why hasn't it been resolved.”

UNKNOWN OR OTHER · reported 2021-06-10

“When the car is lifted in the front (to change both tires) there is a strong odor of fuel coming from the rear of the car when walking around the back. The tank was 50%full and this occurs whenever the car is lifted in the front.”

FUEL/PROPULSION SYSTEM · reported 2021-03-27

“The front rotors seem to retain brake dust just on the insides of the rotors. The outsides are very clean and shiny but on the other side of the rotor (interior) becomes very coarse causing vibrations in steering. Keep in mind that the interior is protected by the brake shield which must be…”

SERVICE BRAKES · reported 2021-03-26

“On the morning of march 8th, my vehicle was sitting in my driveway and I started it. I received a low tire pressure warning from the front left tire. I added air for several days and then on march 13th took the vehicle to a local americas tires for repair. The shop told me the tire was fine, the…”

WHEELS · reported 2021-03-08

“The contact owns a 2018 mercedes-benz s560. The contact received notification of nhtsa campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was…”

ELECTRICAL SYSTEM · reported 2021-03-01

Defect investigations

Investigation PE21001 Opened 2021-01-08 · closed 2021-10-14

Front Roof Panel Detachment

On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2018 Mercedes-Benz S560 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.