The 2023 Mercedes-Benz Eqe 500 4matic has 3 NHTSA recall campaigns affecting an estimated 4,286 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 5 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
STEERING25V5330002025-08-203,749 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
BACK OVER PREVENTION25V3660002025-06-0594 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these…
Consequence
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
ELECTRICAL SYSTEM25V2550002025-05-12443 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Complaints by component
ELECTRICAL SYSTEM
2
POWER TRAIN
2
FUEL/PROPULSION SYSTEM
1
Total complaints5
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“On april 15, 2026 at approximately 1:30 pm pt, I entered my 2023 mercedes-benz eqe suv 500 4matic (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The…”
“On april 15, 2026 at approximately 1:30 pm pt, I entered my 2023 mercedes-benz eqe suv 500 4matic (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The…”
“On april 15, 2026 at approximately 1:30 pm pt, I entered my 2023 mercedes-benz eqe suv 500 4matic (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The…”
“Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode…”
“Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Mercedes-Benz Eqe 500 4matic as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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