2011 Mercedes-Benz Cls550 Recalls

Recalls on record Updated July 2026

The 2011 Mercedes-Benz Cls550 has 3 NHTSA recall campaigns affecting an estimated 913,037 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 4 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.

Recall campaigns

VISIBILITY 24V874000 2024-11-19 33,456 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is…

VISIBILITY 22V954000 2022-12-23 131,653 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and…

VISIBILITY 19V918000 2019-12-20 747,928 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:…

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Complaints by component

ELECTRICAL SYSTEM
1
FUEL/PROPULSION SYSTEM
1
POWER TRAIN:AUTOMATIC TRANSMISSION
1
SEATS
1
Total complaints4

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“Sitting @ red light not moving and both head rests deployed. Hadn't hit any pot holes nor was my vehicle jarred in any way. Had to pay $165 for dealer to reset them as it was not under warranty....updated 09/22/15 *bf the headrest mechanism must be defective to deploy while the vehicle is sitting…”

SEATS · reported 2015-07-01

“I smell gas fumes in and around the vehicle. I am worry because the smell is very strong were the baby car seat is, he is inhaling all that fumed.”

FUEL/PROPULSION SYSTEM · reported 2015-01-03

“Today, I was informed buy the mercedes benz dealer service specialist at intake, at the only dealer in fayetteville n.c. 3203 bragg blvd. When taking the car in for service that the reverse camera for backing up safely, coaxial cable was damaged causing the camera to malfunction due to opening and…”

ELECTRICAL SYSTEM · reported 2014-11-17

“Tl* the contact owns a 2011 mercedes benz cls 550. The contact stated that the vehicle lunged forward after being shifted into drive and driven out of a driveway. The vehicle was taken to the dealer and the dealer stated that the transmission codes needed to be reset. The manufacturer was…”

POWER TRAIN:AUTOMATIC TRANSMISSION · reported 2011-04-15

Defect investigations

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2011 Mercedes-Benz Cls550 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.