2009 Mercedes-Benz Cls550 Recalls

Recalls on record Updated July 2026

The 2009 Mercedes-Benz Cls550 has 3 NHTSA recall campaigns affecting an estimated 913,037 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 6 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.

Recall campaigns

VISIBILITY 24V874000 2024-11-19 33,456 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence

A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is…

VISIBILITY 22V954000 2022-12-23 131,653 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence

A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and…

VISIBILITY 19V918000 2019-12-20 747,928 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:…

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Complaints by component

AIR BAGS
1
1crashes1injuries
ENGINE
1
5injuries
FUEL/PROPULSION SYSTEM
1
5injuries
POWER TRAIN
1
5injuries
SUSPENSION
1
TIRES:TREAD/BELT
1
Total complaints6

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“Tl* the contact owns a 2009 mercedes-benz cls550. While driving 60 mph, the vehicle hydroplaned and crashed into a guardrail. None of the air bags deployed. A police report was filed. The contact sustained injuries to the shoulders, neck, and back. Medical attention was not required; however,…”

AIR BAGS · reported 2017-06-03

“The issues regarding the mercedes airmatic suspension system have been widely known for years, and mercedes never made an effort to mitigate the mercedes loyal owners excessive expense to cover the repair. It is also hard to believe the dealer never informed, inspected or recommended repairs to…”

SUSPENSION · reported 2017-04-10

“Tl* the contact owns a 2009 mercedes-benz cls550 equipped with sentry thunder d7 tires, size: 275/30/r20. The contact stated that the rear tires exhibited thread separation. The dealer determined that it was due to a manufacturer defect. The tires were replaced. The manufacturer was notified of…”

TIRES:TREAD/BELT · reported 2016-07-20

“On may 19, 2014 I purchased a 2009 mercedes cls550 from mossy ford dealership in san diego, ca with a guarantee of no current or pre-existing mechanical or hazard issues. Days after purchase I noticed acceleration issues, strong odor of fuel or chemicals, engine noise and gas efficiency problems.…”

ENGINE · reported 2014-05-23

“On may 19, 2014 I purchased a 2009 mercedes cls550 from mossy ford dealership in san diego, ca with a guarantee of no current or pre-existing mechanical or hazard issues. Days after purchase I noticed acceleration issues, strong odor of fuel or chemicals, engine noise and gas efficiency problems.…”

FUEL/PROPULSION SYSTEM · reported 2014-05-23

“On may 19, 2014 I purchased a 2009 mercedes cls550 from mossy ford dealership in san diego, ca with a guarantee of no current or pre-existing mechanical or hazard issues. Days after purchase I noticed acceleration issues, strong odor of fuel or chemicals, engine noise and gas efficiency problems.…”

POWER TRAIN · reported 2014-05-23

Defect investigations

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Investigation EA13008 Opened 2013-12-20 · closed 2014-05-12

Loss of rear lighting assembly

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2009 Mercedes-Benz Cls550 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.