The 2015 Mazda Mazda5 has 1 NHTSA recall campaign affecting an estimated 580,455 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 10 complaints with NHTSA, most often about the unknown or other. Last updated July 13, 2026.
Recall campaigns
STRUCTURE16V6440002016-09-06580,455 affected
Defect
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and…
Consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Complaints by component
UNKNOWN OR OTHER
2
AIR BAGS
1
1crashes4injuries
ENGINE
1
1crashes
EQUIPMENT ADAPTIVE/MOBILITY
1
PARKING BRAKE
1
SEAT BELTS
1
1crashes4injuries
SEATS
1
1crashes4injuries
SERVICE BRAKES
1
1crashes
STEERING
1
Total complaints10
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I…”
“Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then…”
“2015 madzda s. Consumer writes in regards to unintended acceleration. The consumer stated while backing out of a parking space the vehicle suddenly accelerated and struck another vehicle.”
“Loss of power steering at random times.srs light comes on and power steering locks up while driving. You have to pull over and turn the car off and restart it for it to work again. It's very scary not knowing when this will randomly happen as your driving down the road. It could cause an accident.…”
“My vehicle was recall for strut failure on the rear lift gate. The recall repair was completed mid 2017. Recently the struts failed. The carr was parked in my driveway when I opened the door and it wouldn't stay up. Mazda is unwilling to replace the defective parts (without charge) stating the…”
“My 2015 mazda5 was involved in a single vehicle high speed rollover crash with 4 kids in it. They were on a dead end road that ran parallel to a divided highway. Upon the initial impact the front airbags deployed. The vehicle then rolled several times, landing drivers side down 150-200 feet from…”
“My 2015 mazda5 was involved in a single vehicle high speed rollover crash with 4 kids in it. They were on a dead end road that ran parallel to a divided highway. Upon the initial impact the front airbags deployed. The vehicle then rolled several times, landing drivers side down 150-200 feet from…”
“My 2015 mazda5 was involved in a single vehicle high speed rollover crash with 4 kids in it. They were on a dead end road that ran parallel to a divided highway. Upon the initial impact the front airbags deployed. The vehicle then rolled several times, landing drivers side down 150-200 feet from…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2015 Mazda Mazda5 as of
July 13, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.