The 2014 Mazda Mazda5 has 1 NHTSA recall campaign affecting an estimated 580,455 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 16 complaints with NHTSA, most often about the service brakes. Last updated July 5, 2026.
Recall campaigns
STRUCTURE16V6440002016-09-06580,455 affected
Defect
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and…
Consequence
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Complaints by component
SERVICE BRAKES
4
ENGINE
2
STEERING
2
UNKNOWN OR OTHER
2
ELECTRICAL SYSTEM
1
LATCHES/LOCKS/LINKAGES
1
STRUCTURE:BODY
1
SUSPENSION
1
VISIBILITY/WIPER
1
WHEELS
1
Total complaints16
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“I bought this vehicle as is, about 2 months past, after driving it home I felt after pressing the brakes pedal that it is not responding until I press 2 or 3 times. I went bnack to the dealer the next day and made a complain. They sent me to their mechanic who diagnosed the problem to be the abs…”
“Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.”
“Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.”
“Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.”
“The car became hard to steer, and I noticed the power steering light was on. It is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. This just occurred today and has not been investigated by an other parties. No warning or incidents prior…”
“The driver door handle stopped functioning on a 7-year-old low milage (<25k) mazda 5. The malfunction is common among mazda's and can be easily found when searching the internet. A small groove on the internal door handle mechanism breaks off and lets the spring pulling the handle back slip out.…”
“The contact owns a 2014 mazda mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken…”
“When applying the brakes, the vehicle often has a clunking sound and a slight / brief hesitation before the brakes engage. The vehicle is in motion when this occurs. I've had the issue inspected on multiple occasions (4-5 times) and was told there is nothing wrong with the brakes. I was informed…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2014 Mazda Mazda5 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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