The 2021 Jeep Cherokee has 4 NHTSA recall campaigns affecting an estimated 81,222 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 195 complaints with NHTSA, most often about the power train. Last updated July 13, 2026.
Recall campaigns
POWER TRAIN26V2900002026-05-0761,711 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Consequence
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy
The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D.…
AIR BAGS24V5160002024-07-0813 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214,…
Consequence
An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
POWER TRAIN21V3100002021-05-0418,800 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Consequence
A transmission fluid leak increases the risk of a fire.
Remedy
Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.
SUSPENSION20V6570002020-10-27698 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Consequence
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Remedy
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their…
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Jeep cherokee 2021 with less than 44,000 miles. Ptu accentuates went out. Vin not in recall despite the make, model, and problem being recalled on 60,000 other jeeps already. If not fixed the car can freeze and possibly roll over or roll away when in park. I feel jeep should pay for this as part…”
“I am the owner of a 2021 jeep cherokee that is subject to nhtsa recall 26v-290 (fca recall 40d) for a defective power transfer unit (ptu). The recall notice states that the ptu may fail internally, causing an unexpected and unrecoverable loss of drive power at any speed or allowing the vehicle to…”
“While getting an oil change, the mechanic below noticed a crack in my rear differential. He sent me a picture. I have looked online and there are thousands of complaints for the same issue. I immediately contacted the local certified jeep mechanic and was told that the rea diff housing has a crack…”
“The vehicle has developed a safety-related defect involving the rear differential. During low-speed turns from a stop, in both forward and reverse, the rear drivetrain exhibits grinding, binding, and wheel hop, causing the vehicle to jerk and resist normal movement. This condition affects the…”
“Svc 4wd light came on took to repair shop found it needs a new transfer case”
“My vehicle is currently experiencing active, dangerous symptoms related to the open fca/stellantis power transfer unit (ptu) safety recall (recall campaign 40d / nhtsa campaign 23v-407). The vehicle is experiencing severe drivability issues related to this defective part, including vibrations and…”
“Service 4wd light came on. Driver side clinking noise came from tire area. Took my jeep to the dealership in which they diagnosed the problem as a ptu (power train unit) failure. The part is on 2 months back order”
“The contact owns a 2021 jeep cherokee. The contact stated that while driving approximately 45 mph, the vehicle lost motive power with the 4-wheel drive warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Jeep Cherokee as of
July 13, 2026. Complaint narratives are consumer-submitted and unverified. This page
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