The 2020 Ford Escape Hybrid has 1 NHTSA recall campaign affecting an estimated 87 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 363 complaints with NHTSA, most often about the structure. Last updated July 13, 2026.
Recall campaigns
POWER TRAIN25V8810002025-12-1887 affected
Defect
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning…
Complaints by component
STRUCTURE:BODY
82
1injuries
ENGINE
64
1fires
UNKNOWN OR OTHER
61
1fires
ELECTRICAL SYSTEM
39
1fires
POWER TRAIN
27
STRUCTURE:BODY:DOOR
13
VISIBILITY/WIPER
6
FUEL/PROPULSION SYSTEM
5
LANE DEPARTURE: BLIND SPOT DETECTION
5
SERVICE BRAKES
5
Total complaints363
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Changed 12v battery because liftgate was inconsistently opening. Would click but not release. I have tried the resetting the system with accessory mode, pressing brake and flashing highbeams, have disabled liftgate and reenabled liftgate, have even tried the emergency release under access panel…”
“The contact owns a 2020 ford escape. The contact stated that the vehicle was taken to a local dealer for nhtsa campaign number: 26v123000 (back over prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut…”
“The contact owns a 2020 ford escape. The contact stated that the vehicle was taken to a local dealer for nhtsa campaign number: 26v123000 (back over prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut…”
“Our 2020 ford escape titanium began making a flutter noise at lower speeds. An independent mechanic checked for codes and none were present. He advised to drive until the check engine light comes on. Two days later the car had a knocking noise in the engine compartment. Driving home, accelerating…”
“The contact owns a 2020 ford escape. The contact received notification of nhtsa campaign number: 26v123000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the…”
“Sluggish acceleration, car would not go faster than 37 mph at full throttle, appeared to be running on hybrid motor only, not on engine power. 2020 ford escape hybrid. 2.5 l engine. Only got 1 mile, returned home. No smoke, no fire, just not accelerating. Car was completely fine the day before.…”
“I recently found out through a ford dealer that there was a recall on the door on my ford escape. I never received anything in the mail. I had the issue fixed by my local mechanic and he used ford parts. I would like a reimbursement.”
“The contact owns a 2020 ford escape. The contact stated that while driving at various speeds, an abnormal coolant consumption was noticed. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle…”
Defect investigations
InvestigationDP22005 Opened 2023-01-27 · closed 2023-08-07
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
InvestigationPE23013 Opened 2023-07-07 · closed 2024-01-24
Failed Door Check Arm Attachment Point
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has…
InvestigationPE23013 Opened 2023-07-07 · closed 2024-01-24
Failed Door Check Arm Attachment Point
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Ford Escape Hybrid as of
July 13, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.