NHTSA Recall 24V546000
Filed by Motiv Power Systems. Component: Electrical System. Reported 2024-07-22. An estimated 200 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Risk
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
What the manufacturer will do
Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by this recall
- 2021 Motiv E-450 Bev Chassis
- 2022 Motiv E-450 Bev Chassis
- 2023 Motiv E-450 Bev Chassis
- 2024 Motiv E-450 Bev Chassis
- 2019 Motiv F-53 Bev Chassis
- 2020 Motiv F-53 Bev Chassis
- 2019 Motiv F-59 Bev Chassis
- 2020 Motiv F-59 Bev Chassis
- 2021 Motiv F-59 Bev Chassis
- 2022 Motiv F-59 Bev Chassis
- 2023 Motiv F-59 Bev Chassis