NHTSA Recall 24V399000
Filed by Mack Trucks, Inc.. Component: Electrical System. Reported 2024-06-04. An estimated 24 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Risk
A sudden loss of steering control and drive power increases the risk of a crash.
What the manufacturer will do
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Manufacturer campaign number: SC0464
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.