RecallRepo

2018 Western Star 5700 Recalls

Recalls on record Updated July 2026

The 2018 Western Star 5700 has 11 NHTSA recall campaigns affecting an estimated 485,138 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 1 complaint with NHTSA, most often about the forward collision avoidance. Last updated July 5, 2026.

Recall campaigns

ELECTRICAL SYSTEM 21V882000 2021-11-12 6,100 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Consequence

An electrical arc can increase the risk of a fire.

Remedy

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA…

POWER TRAIN 20V642000 2020-10-16 4,329 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Consequence

Unintended vehicle movement van increase the risk of a crash.

Remedy

DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall…

VISIBILITY 19V792000 2019-11-04 2,725 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

STRUCTURE 19V722000 2019-10-10 2,547 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Consequence

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. …

SUSPENSION 18V913000 2018-12-19 501 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. …

Consequence

Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Remedy

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is…

POWER TRAIN 18V903000 2018-12-19 6,795 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in…

Consequence

Unintended vehicle movement can increase the risk of a crash.

Remedy

DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

SERVICE BRAKES, AIR 18V703000 2018-10-05 5,534 affected
Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been…

Consequence

Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

SERVICE BRAKES, HYDRAULIC 18V353000 2018-05-29 8,741 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on…

Consequence

If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this…

ELECTRICAL SYSTEM 18V191000 2018-03-26 7,128 affected
Defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

Consequence

An electrical arc can increase the risk of a fire.

Remedy

DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. …

EXTERIOR LIGHTING 17V761000 2017-11-27 438,255 affected
Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence

If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

EQUIPMENT 17V452000 2017-07-17 2,483 affected
Defect

Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.

Consequence

If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.

Remedy

DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.

Complaints by component

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
1
Total complaints1

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“The contact owns a 2018 western star 5700. The contact stated while driving 70 mph, the on guard radar system became inoperable. The contact stated that the feature independently activated the brake. The contact stated that the failure had been ongoing since 2018. The vehicle was not diagnosed or…”

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR · reported 2018-12-10

Defect investigations

Investigation AQ18002 Opened 2018-04-23 · closed 2024-07-11

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSAâ€�) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls ï¬�led by Daimler Trucks North America, LLC (“DTNAâ€�). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA…

Investigation AQ18002 Opened 2018-04-23 · closed 2024-07-11

Daimler Trucks North America Recalls

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSAâ€�) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls ï¬�led by Daimler Trucks North America, LLC (“DTNAâ€�). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA…

Investigation EA25006 Opened 2025-10-23 · open

Automatic Emergency Braking Errors

On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB…

Investigation PE23010 Opened 2023-05-26 · closed 2025-10-23

Automatic Emergency Braking Errors

On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that activation of the AEB…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2018 Western Star 5700 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.