RecallRepo

2013 Volkswagen Eos Recalls

Recalls on record Updated July 2026

The 2013 Volkswagen Eos has 4 NHTSA recall campaigns affecting an estimated 1,439,283 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 32 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.

Recall campaigns

UNKNOWN OR OTHER 18V329000 2018-05-16 252 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the…

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

AIR BAGS 18V148000 2018-03-06 363,713 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially…

AIR BAGS 16V078000 2016-02-10 659,493 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag,…

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available.…

AIR BAGS 15V483000 2015-08-04 415,825 affected
Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable…

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed…

Complaints by component

AIR BAGS
17
ENGINE
3
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
2
ELECTRICAL SYSTEM
2
UNKNOWN OR OTHER
2
ELECTRICAL SYSTEM:HORN
1
ELECTRICAL SYSTEM:SEAT HEATER:MAT
1
1fires1injuries
POWER TRAIN
1
STEERING
1
SUSPENSION
1
Total complaints32

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“I pressed the steering wheel to activate the horn. The horn did not work. My vw dealer (valenti vw, watertown, ct) after 1.5 hours determined the the spring on the steering wheel that activates the horn and possibly the airbag is broken. The spring is broken and is back ordered since 12/20/2021.…”

STEERING · reported 2021-12-20

“The contact owns a 2013 volkswagen eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the bottom of the front passenger seat. There was a hole on the front passenger…”

ELECTRICAL SYSTEM:SEAT HEATER:MAT · reported 2021-06-26

“In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.”

AIR BAGS · reported 2020-11-23

“In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.”

ELECTRICAL SYSTEM · reported 2020-11-23

“In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.”

UNKNOWN OR OTHER · reported 2020-11-23

“Tl* the contact owns a 2013 volkswagen eos. The contact stated that the air bag warning indicator illuminated and the horn failed to operate. The vehicle was taken to hamilton volkswagen (2200 nj-33, hamilton square, nj 08690, 609-587-76000) where it was diagnosed that the clockspring failed. The…”

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · reported 2019-10-03

“Takata recall on 10/19/18 I took my car to the dealership so that they could install the new airbag inflator kit due to the recall. A few days later I noticed my horn was not working. I returned to the dealership on 11/9/18 only to be told I need to replace the entire airbag because the brackets…”

AIR BAGS · reported 2018-10-19

“I took the car in as part of the takata inflator recall. Everything in the car was working when I dropped off the car. Now the dealership wants $700 plus to repair the horn, ignition lock, controls on the steering wheel that control the volume and menu buttons on the display panel. These items…”

AIR BAGS · reported 2018-10-16

Defect investigations

Investigation EA18003 Opened 2018-04-18 · open

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation EA18003 Opened 2018-04-18 · open

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation EA18003 Opened 2018-04-18 · open

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation PE15010 Opened 2015-03-24 · closed 2015-09-28

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a…

Investigation PE15010 Opened 2015-03-24 · closed 2015-09-28

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a…

Investigation PE15010 Opened 2015-03-24 · closed 2015-09-28

Air Bag Clockspring Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a…

Investigation RQ17009 Opened 2017-11-13 · closed 2018-05-04

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Investigation RQ17009 Opened 2017-11-13 · closed 2018-05-04

Air Bag Clockspring Failure

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2013 Volkswagen Eos as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.