The 2020 Toyota Prius Prime has 1 NHTSA recall campaign affecting an estimated 6,925 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 23 complaints with NHTSA, most often about the visibility/wiper. Last updated July 5, 2026.
Recall campaigns
ELECTRONIC STABILITY CONTROL (ESC)19V5440002019-07-246,925 affected
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of…
Consequence
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for…
Complaints by component
VISIBILITY/WIPER
5
1crashes
ELECTRICAL SYSTEM
3
1crashes
POWER TRAIN
3
1crashes
VEHICLE SPEED CONTROL
3
3crashes
TIRES
2
AIR BAGS
1
1crashes
BACK OVER PREVENTION: WARNINGS
1
1crashes
EXTERIOR LIGHTING
1
SERVICE BRAKES
1
1crashes
SERVICE BRAKES, HYDRAULIC
1
Total complaints23
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2020 toyota prius prime. The contact stated that while pulling into a parking lot, traveling down the aisle, and driving around the end cap to the second aisle, pulling into the parking spot at 5 mph, the vehicle suddenly accelerated. The wheels squealed. The vehicle traveled…”
“The contact owns a 2020 toyota prius prime. The contact stated while driving at approximately 40 mph, the brake pedal was depressed while making a left turn onto another road, but the vehicle failed to slow down. The contact stated that the brake pedal was vibrating, and the vehicle felt like it…”
“I purchased goodyear assurance maxlife 195/65 r 15 from sam's club in kingston on august 2023. On [xxx] my tire blew out on the inner sidewall of my tire. When I spoke with an employee from the automotive department in sam's club about my tire, the person said " let me guess, was it an assurance…”
“The car had about 8000 miles on it. It was parked in garage the night before. In the morning the outside temperature was 39f. During my 30 minutes driving, the front defrost was turned on. Afterwards it was parked on driveway and at that time the windshield was fine. 6 hours later, I noticed a…”
“The right side outside mirror glass detached and fell off while driving down the road. There was no noticeable defect on the vehicle prior to this and no known reason for this to happen. The vehicle was operating normally and was not involved in any sort of unusual maneuvering or crash. Upon…”
“The right side outside mirror glass detached and fell off while driving down the road. There was no noticeable defect on the vehicle prior to this and no known reason for this to happen. The vehicle was operating normally and was not involved in any sort of unusual maneuvering or crash. Upon…”
“The contact owns a 2020 toyota prius prime. The contact stated that while driving slowly into a parking space the vehicle suddenly experience unintended acceleration and accelerated forward before crashing into a building. During the crash, the front end of the vehicle was severely damaged but the…”
“The contact owns a 2020 toyota prius prime. The contact stated that while driving slowly into a parking space the vehicle suddenly experience unintended acceleration and accelerated forward before crashing into a building. During the crash, the front end of the vehicle was severely damaged but the…”
Defect investigations
InvestigationDP22005 Opened 2023-01-27 · closed 2023-08-07
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Toyota Prius Prime as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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