2020 Thomas Built Saf-T-Liner C2 Jouley Recalls

Recalls on record Updated July 2026

The 2020 Thomas Built Saf-T-Liner C2 Jouley has 2 NHTSA recall campaigns affecting an estimated 48,162 vehicles. Recall repairs are always free at any authorized dealer. Last updated July 5, 2026.

Recall campaigns

EQUIPMENT 24V555000 2024-07-24 27,494 affected
Defect

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these…

Consequence

Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

STRUCTURE 23V669000 2023-10-03 20,668 affected
Defect

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Thomas Built Saf-T-Liner C2 Jouley as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.