2004 Sutphen Sph 100 Recalls

Recalls on record Updated July 2026

The 2004 Sutphen Sph 100 has 3 NHTSA recall campaigns affecting an estimated 372 vehicles. Recall repairs are always free at any authorized dealer. Last updated July 5, 2026.

Recall campaigns

EQUIPMENT 14V718000 2014-11-10 181 affected
Defect

Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.

Consequence

A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Remedy

Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.

EQUIPMENT 13V565000 2013-11-13 156 affected
Defect

Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over…

Consequence

Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Remedy

Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.

POWER TRAIN 10V071000 2010-03-02 35 affected
Defect

SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN…

Consequence

VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.

Remedy

SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.

Defect investigations

Investigation PE10002 Opened 2010-01-19 · closed 2010-03-25

Driveshaft Failure

This investigation was opened after ODI was notified by a fire rescue authority that they had multiple driveshaft failures on four of their fire trucks. Allegedly, one driveshaft was ejected from the truck as it was being driven on the highway at a high rate of speed. Sutphen conducted an engineering evaluation and…

Investigation RQ14003 Opened 2014-08-06 · closed 2014-12-23

Aerial Fire Apparatus Cable Failure

On May 22, 2013 the Office of Defects Investigation (ODI) opened a Preliminary Evaluation investigation (PE13-017) on Sutphen SPH aerial ladder bucket equipped emergency vehicles for cable failures resulting in unintended bucket retraction.This investigation was closed November 19, 2013 when Sutphen submitted a…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2004 Sutphen Sph 100 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.