The 2021 Ram Promaster City has 3 NHTSA recall campaigns affecting an estimated 34,229 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 6 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps,…
Consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
SEAT BELTS21V6990002021-09-0910,372 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
SERVICE BRAKES, HYDRAULIC21V1470002021-03-094 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Complaints by component
ENGINE
3
EQUIPMENT
1
EXTERIOR LIGHTING
1
SEAT BELTS
1
Total complaints6
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [xxx] . It is likely that these two vehicles came off the…”
“Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [xxx] . It is likely that these two vehicles came off the…”
“Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be…”
“The contact owns a 2021 ram promaster city. The contact had initially received a recall notice for nhtsa campaign number: 21v728000 (exterior lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for nhtsa campaign number: 21v699000 (seat belts)…”
“The contact owns a 2021 ram promaster city. The contact had initially received a recall notice for nhtsa campaign number: 21v728000 (exterior lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for nhtsa campaign number: 21v699000 (seat belts)…”
“Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: when driving approximately 65 mph (cruise control) on interstate 40 in arizona, the front…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2021 Ram Promaster City as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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