The 2020 Ram 2500 has 10 NHTSA recall campaigns affecting an estimated 2,708,555 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 229 complaints with NHTSA, most often about the fuel/propulsion system. Last updated July 5, 2026.
Recall campaigns
AIR BAGS25V0100002025-01-166,066 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
STRUCTURE22V9040002022-12-081,224,078 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
POWER TRAIN22V8350002022-11-10250,079 affected
Defect
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
ELECTRONIC STABILITY CONTROL (ESC)22V1400002022-03-10370,437 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain…
Consequence
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
VISIBILITY22V0350002022-01-27171,789 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function…
Consequence
Reduced visibility increases the risk of a crash.
Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed…
VISIBILITY20V6220002020-10-0819,075 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear…
Consequence
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
BACK OVER PREVENTION20V1910002020-09-10319,610 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A…
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at…
STRUCTURE20V2070002020-04-0937,580 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Consequence
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
POWER TRAIN20V0430002020-01-2487,431 affected
Defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Complaints by component
FUEL/PROPULSION SYSTEM
40
ENGINE
31
1crashes1fires
FUEL SYSTEM, DIESEL
28
1crashes1injuries
POWER TRAIN
20
1crashes1fires
UNKNOWN OR OTHER
20
1crashes
ELECTRICAL SYSTEM
19
3fires
SERVICE BRAKES
11
1crashes
STEERING
10
1crashes
STRUCTURE:BODY
8
WHEELS
7
Total complaints229
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“My 2020 ram 2500 mega cab truck dash leather covering is coming loose from it base and may interfere with the passenger air bag deployment that is under the loose material. My truck has only 36,000 miles on it and has been garaged kept since I purchased it new. *I found this information online.…”
“The reverse went out while driving”
“The reverse went out while driving”
“Def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. Unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. Not sure if…”
“Def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. Unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. Not sure if…”
“The contact owns a 2020 ram 2500. The contact stated while driving 75 mph, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal. The contact depressed the brake pedal again, and the vehicle abruptly stopped and veered to the left. The contact…”
“The contact owns a 2020 ram 2500. The contact stated while driving 75 mph, traffic started to slow down, and the vehicle failed to stop as intended while depressing the brake pedal. The contact depressed the brake pedal again, and the vehicle abruptly stopped and veered to the left. The contact…”
“2500 truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the tate ram dealer (frederick md) and they refused to update their software unless I pay them +$285.00. The ram dealer is even aware of the…”
Defect investigations
InvestigationEA23001 Opened 2023-03-17 · open
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel…
InvestigationPE21021 Opened 2021-10-14 · closed 2023-04-14
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Ram 2500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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