How many recalls does the 2022 New Flyer Xcelsior have?

The 2022 New Flyer Xcelsior has 1 NHTSA safety recall campaign on record.

How do I check if my 2022 New Flyer Xcelsior has an open recall?

Enter your 17-character VIN at NHTSA's official recall lookup (nhtsa.gov/recalls) to see open, unrepaired recalls for your specific vehicle. Recall repairs are free.

What do owners complain about most on the 2022 New Flyer Xcelsior?

Of 1 NHTSA complaints on file, the most-reported component is firerelated.

2022 New Flyer Xcelsior Recalls

Recalls on record Updated July 2026

The 2022 New Flyer Xcelsior has 1 NHTSA recall campaign affecting an estimated 2,354 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 1 complaint with NHTSA, most often about the firerelated. Last updated July 5, 2026.

Recall campaigns

STRUCTURE 25V542000 2025-08-22 2,354 affected

Defect

New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus…

Consequence

An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

Remedy

New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

Complaints by component

FIRERELATED

Total complaints1

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“The contact is a fleet manager for a transit company that owned a 2022 new flyer xcelsior. The contact stated that after the electric bus was done refueling at their private fueling station, the bus caught fire while parked and was shut off. There was smoke coming from the rear of the bus when an…”

FIRERELATED · reported 2023-07-18

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2022 New Flyer Xcelsior as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.