The 2011 Mercedes-Benz Sprinter 3500 has 4 NHTSA recall campaigns affecting an estimated 160,497 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 9 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
AIR BAGS17V4790002017-07-2820,665 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash…
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
AIR BAGS16V0770002016-02-10136,361 affected
Defect
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500…
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer…
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model…
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438…
SEAT BELTS11V2100002011-03-303,437 affected
Defect
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE…
Consequence
IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy
MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
Complaints by component
AIR BAGS
4
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2
ELECTRICAL SYSTEM
1
ENGINE AND ENGINE COOLING
1
EQUIPMENT
1
Total complaints9
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2011 mercedes-benz sprinter 3500. The contact stated while driving at an undisclosed speed, the srs warning light illuminated. The contact stated that the front driver's side seat belt buckle functioned as intended; however, the srs warning light had remained constantly…”
“Takata recall. The contact owns a 2011 mercedes-benz sprinter 3500 built on a freightliner chassis. The contact received notification of nhtsa campaign number: 19v003000 (air bags) however, the contact was unable to locate a service center to repair the vehicle. After contacting the manufacturer…”
“The contact owns a 2011 mercedes-benz sprinter 3500. The contact stated that the srs (supplemental restraint system) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front…”
“The contact owns a 2011 mercedes-benz sprinter 3500. The contact stated that the srs (supplemental restraint system) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front…”
“The contact owns a 2011 mercedes sprinter 3500 equipped with the tyron multiband runflat tyre protection system on the inside of the front driver’s and passenger’s side tires. The contact stated that while driving above 60 mph, the vehicle would shudder as if the front driver’s and…”
“Takata recall. The dealership has the parts on eternal backorder. It has been since the recall came out that we have not been able to get this fixed. Very concerned about driving the vehicle. What can I do?”
“Takata recall. I have contacted mercedes benz dealer several times to make appointment to replace driver and passenger air bag. No work done yet.”
“Tl* takata recall. The contact owns a 2011 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign numbers: 16v077000 (air bags) and 16v379000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a…”
Defect investigations
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationPE20014 Opened 2020-09-21 · closed 2021-03-30
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
InvestigationPE20014 Opened 2020-09-21 · closed 2021-03-30
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2011 Mercedes-Benz Sprinter 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.