The 2011 Mercedes-Benz Sprinter 2500 has 4 NHTSA recall campaigns affecting an estimated 160,737 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 17 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
AIR BAGS17V4790002017-07-2820,665 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash…
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
AIR BAGS16V0770002016-02-10136,361 affected
Defect
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500…
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer…
SEAT BELTS11V2100002011-03-303,437 affected
Defect
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE…
Consequence
IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy
MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
EQUIPMENT10V6420002010-12-21274 affected
Defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
Consequence
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
Remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
Complaints by component
AIR BAGS
4
UNKNOWN OR OTHER
3
ELECTRICAL SYSTEM
2
ENGINE
2
STRUCTURE
2
ENGINE AND ENGINE COOLING
1
FUEL/PROPULSION SYSTEM
1
POWER TRAIN
1
WHEELS:LUGS/NUTS/BOLTS/STUDS
1
Total complaints17
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Tl* takata recall. The contact owns a 2011 mercedes-benz sprinter 2500. The contact received notification of nhtsa campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…”
“It is has been over a year and we are still waiting for an airbag replacement. This is quite dangerous and we believe that waiting for more than one year is too long.”
“Tl* the contact owns a 2011 mercedes-benz sprinter 2500. While driving unknown speeds, the srs indicator illuminated. The vehicle was taken to the local dealer (mercedes-benz of brooklyn, located at 1800 shore pkwy brooklyn, ny 11214) where it was diagnosed that the ether element sensor needed to…”
“Takata recall: have been receiving recall notices about years (first recall april 2016). Made several appointments to replace, but they were out when I arrived. Currently I've had an air bag on order to be held in my name since june 2018. Still no success.”
“Roof mounted a/c leaks water inside the van every time it rains. This is my second sprinter with this problem, and it affects my business tremendously as I own an executive transportation company, not the type of problem expected on a mercedes”
“My sprinter is a very low mileage sprinter, I just recently passed the 6,000 miles ( it is a 2011 model) the car has been incorporated in my company's fleet. I own an executive ground transportation company, recently on a local trip transporting some executive passengers, it started to rain…”
“I have an rv built on a mercedes diesel chassis. On july 3 my check engine light came on I took it to mercedes of tampa fl. They said that in was the oxygen sensor, but did not have it in stock nor was there one available at any of mercedes warehouses in the us. It would have to come from germany…”
“We moved to high altitude (6750 ft elevation). From a stop it takes over three seconds for the vehicle to have proper power to accelerate. It will start to roll, but no real power. I have taken it to the mercedes benz (walter's mercedes of riverside, ca) dealer three times. They refuse to test it…”
Defect investigations
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationPE20014 Opened 2020-09-21 · closed 2021-03-30
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
InvestigationPE20014 Opened 2020-09-21 · closed 2021-03-30
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2011 Mercedes-Benz Sprinter 2500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.