The 2019 Mercedes-Benz Gls450 has 2 NHTSA recall campaigns affecting an estimated 1,534,980 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 7 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error…
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact…
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The…
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Complaints by component
AIR BAGS
1
1crashes2injuries
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1
ENGINE
1
FUEL SYSTEM, GASOLINE
1
1crashes2injuries
SERVICE BRAKES
1
UNKNOWN OR OTHER
1
VEHICLE SPEED CONTROL
1
Total complaints7
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Tl* the contact owned a 2019 mercedes-benz gls450. The contact stated while his wife was driving 25 mph, the vehicle crashed into another vehicle. The air bags failed to deploy. The driver and front passenger sustained injuries to the head however, medical attention was not sought. A police report…”
“Tl* the contact owned a 2019 mercedes-benz gls450. The contact stated while his wife was driving 25 mph, the vehicle crashed into another vehicle. The air bags failed to deploy. The driver and front passenger sustained injuries to the head however, medical attention was not sought. A police report…”
“I was driving on the freeway and my windshield exploded.”
“Mercedes benz has grossly mis-represented the active brake system feature. The owners manual leaves out a key element, which is that the drivers foot needs to be off the pedal for the feature to activate. I.e. The feature will only work when the driver is not pressing the accelerator. This is a…”
“Mercedes benz has grossly mis-represented the active brake system feature. The owners manual leaves out a key element, which is that the drivers foot needs to be off the pedal for the feature to activate. I.e. The feature will only work when the driver is not pressing the accelerator. This is a…”
“Driving on freeway at ̃75mph toward 202 w arizona freeway, dashboard showed a "engine malfunction + 48 v battery see operator's manual:. 1 minute later another error on screen saying, coolant off turn engine off. Then the car lost the power in the middle lane off freeway. Luckily no cars…”
“Driving on freeway at ̃75mph toward 202 w arizona freeway, dashboard showed a "engine malfunction + 48 v battery see operator's manual:. 1 minute later another error on screen saying, coolant off turn engine off. Then the car lost the power in the middle lane off freeway. Luckily no cars…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2019 Mercedes-Benz Gls450 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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