The 2024 Mercedes-Benz E 350 4matic has 1 NHTSA recall campaign affecting an estimated 144,049 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 7 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Consequence
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable…
Complaints by component
ELECTRICAL SYSTEM
3
FUEL/PROPULSION SYSTEM
1
LANE DEPARTURE: ASSIST
1
POWER TRAIN
1
STEERING
1
Total complaints7
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The lane-keeping assist function (in-lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent.…”
“The lane-keeping assist function (in-lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent.…”
“The lane-keeping assist function (in-lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent.…”
“The contact owns a 2024 mercedes benz e. The contact stated that while the vehicle was parked, and started, the instrument panel and infotainment screen became blank. No warning indicators or audible assistance and other vehicle assistance were not able to display due to the failure. The dealer…”
“On a recent drive, my 2024 mercedes-benz e350 vin: [xxx] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety.…”
“On a recent drive, my 2024 mercedes-benz e350 vin: [xxx] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety.…”
“On a recent drive, my 2024 mercedes-benz e350 vin: [xxx] suffered a catastrophic safety hazard involving a complete loss of drive power and sudden engine shutdown while operating at highway speeds. I had to navigate across active highway lanes with no engine propulsion to reach safety.…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2024 Mercedes-Benz E 350 4matic as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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