2017 Mercedes-Benz Cla250 Recalls

Recalls on record Updated July 2026

The 2017 Mercedes-Benz Cla250 has 10 NHTSA recall campaigns affecting an estimated 2,363,271 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 37 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.

Recall campaigns

STRUCTURE 23V854000 2023-12-15 2,976 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during…

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number…

ELECTRICAL SYSTEM 22V365000 2022-05-20 242,722 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error…

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact…

STEERING 21V229000 2021-04-01 4,992 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

STRUCTURE 21V197000 2021-03-19 15,096 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe,…

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer…

COMMUNICATION 21V072000 2021-02-12 67 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. …

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for…

ELECTRICAL SYSTEM 21V058000 2021-02-05 1,292,258 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The…

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

AIR BAGS 19V892000 2019-12-16 129 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

Consequence

In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Remedy

MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

AIR BAGS 17V627000 2017-10-06 495,290 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350…

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

ELECTRICAL SYSTEM 17V114000 2017-02-23 307,629 affected
Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016…

Consequence

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

AIR BAGS 17V080000 2017-02-08 2,112 affected
Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the…

Consequence

If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Complaints by component

ELECTRICAL SYSTEM
7
AIR BAGS
5
1crashes2injuries
ENGINE
4
POWER TRAIN
4
UNKNOWN OR OTHER
3
STEERING
2
STRUCTURE:BODY
2
1crashes
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2
WHEELS
2
ENGINE AND ENGINE COOLING
1
Total complaints37

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“What component or system failed or malfunctioned, and is it available for inspection upon request? The instrument cluster display intermittently failed, either showing incorrect information or going completely blank while driving. Yes, the component is still installed in the vehicle and available…”

ELECTRICAL SYSTEM · reported 2025-07-20

“Component or system that failed or malfunctioned: the component that failed was the partial-load ventilation valve, which is part of the engine’s crankcase ventilation system. This valve is responsible for regulating airflow and pressure within the crankcase during partial engine loads. A…”

POWER TRAIN · reported 2025-05-22

“The contact owns a 2017 mercedes-benz cla250. The contact stated while driving 60 mph, the contact heard a loud pop inside the vehicle. The vehicle was steered to the side of the road and the contact observed that the sunroof panel was missing. A police officer passing by stated that he observed…”

VISIBILITY:SUN/MOON ROOF ASSEMBLY · reported 2024-06-25

“1. What component or system failed or malfunctioned, and is it available for inspection upon request? The trunk latch system failed, causing the trunk to open unexpectedly. Yes, the component is available for inspection upon request. 2.how was your safety or the safety of others put at risk? The…”

ELECTRICAL SYSTEM · reported 2024-06-03

“1. What component or system failed or malfunctioned, and is it available for inspection upon request? The trunk latch system failed, causing the trunk to open unexpectedly. Yes, the component is available for inspection upon request. 2.how was your safety or the safety of others put at risk? The…”

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH · reported 2024-06-03

“The contact owns a 2017 mercedes-benz cla250. The contact stated while driving 68-70 mph, the front roof panel separated from the vehicle and flew off. The contact related the failure to nhtsa campaign numbers: 23v854000 (structure) and 21v197000 (structure). The dealer was notified of the failure…”

STRUCTURE · reported 2024-05-06

“Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local mechanic recommended christopher motors in warwick rhode island and german motors in…”

FUEL/PROPULSION SYSTEM · reported 2024-02-13

“Approximately 6 months I noticed my vehicle began to emit an odor and is not responsive immediately when I press on the gas. During this time period a yellow check engine light appeared on my dashboard. My local mechanic recommended christopher motors in warwick rhode island and german motors in…”

ENGINE · reported 2024-02-13

Defect investigations

Investigation EA21002 Opened 2021-09-17 · open

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

Investigation EA21002 Opened 2021-09-17 · open

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

Investigation PE21001 Opened 2021-01-08 · closed 2021-10-14

Front Roof Panel Detachment

On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class…

Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2017 Mercedes-Benz Cla250 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.