The 2002 Mercedes-Benz C320 has 3 NHTSA recall campaigns affecting an estimated 913,037 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 102 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
VISIBILITY24V8740002024-11-1933,456 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is…
VISIBILITY22V9540002022-12-23131,653 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and…
VISIBILITY19V9180002019-12-20747,928 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:…
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Complaints by component
ELECTRICAL SYSTEM
29
1crashes2injuries
SEATS
21
ELECTRONIC STABILITY CONTROL (ESC)
5
1fires
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
4
EXTERIOR LIGHTING
4
POWER TRAIN:AUTOMATIC TRANSMISSION
3
UNKNOWN OR OTHER
3
AIR BAGS
2
1crashes1fires1deaths
AIR BAGS:FRONTAL
2
2crashes4injuries
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2
Total complaints102
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. Kbb lists a safety recall for this issue,…”
“While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.”
“While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.”
“Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the…”
“Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the…”
“Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the…”
“Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the battery was drained after the vehicle was parked and turned off. The vehicle failed to restart. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side seat module…”
“Tl* the contact owns a 2002 mercedes benz c320. The contact stated that the battery was drained after the vehicle was parked and turned off. The vehicle failed to restart. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver's side seat module…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2002 Mercedes-Benz C320 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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