The 2014 Mercedes-Benz B-Class Electric has 2 NHTSA recall campaigns affecting an estimated 26,844 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 34 complaints with NHTSA, most often about the power train. Last updated July 5, 2026.
Recall campaigns
COMMUNICATION19V7870002019-11-0124,226 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. …
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a…
Consequence
A vehicle stall increases the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaints by component
POWER TRAIN
10
ELECTRICAL SYSTEM
7
ENGINE
6
SERVICE BRAKES
3
FUEL/PROPULSION SYSTEM
2
UNKNOWN OR OTHER
2
ENGINE AND ENGINE COOLING
1
FUEL SYSTEM, GASOLINE
1
VEHICLE SPEED CONTROL
1
VISIBILITY:WINDSHIELD
1
Total complaints34
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2014 mercedes-benz b-class electric drive. The contact stated that after stopping at a stop sign, the vehicle lost motive power before the "malfunction visit workshop" and "stop switch engine off" messages were displayed. After restarting the vehicle, the vehicle returned to…”
“Coolant leak causing catastrophic drive unit failure.”
“Coolant leak causing catastrophic drive unit failure.”
“Motor suddenly stopped on highway. This was extremely dangerous. Vehicle transported to mercedes benz, they have indicated the electric drive motor has failed. This is the second drive motor in this car that has failed in only 48k miles. We have two of these cars, same year and model. The motor…”
“Coolant in electric motor . Needs to replace motor . Diagnosed by mercedes dealer wi simonson 1626 wiltshire blvd santa monica ca 90403 [REDACTED] # 525134 march 7,2022 mileage 63371 get signal on the garage.”
“This is an electric vehicle. In normal operation, when the car is slowing, and almost at a stop, it comes out of regenerative braking mode, and enters thrust mode, so that if the brake is released when stopped, the car will begin to roll. In this vehicle, sometimes the car exits regenerative…”
“When attempting to reverse out of parking stall vehicle would not move, almost as if emergency brake was being applied even though ebrake was off. Turning on and off ignition did nothing. Replace 12 v battery did nothing. Warranty work on control unit performed multiple times in 2017/2018/2019…”
“Vehicle battery warning light came on instructing to stop driving vehicle immediately. Like so many other owners who have filed complaints, mercedes dealer-mechanic said that coolant had gotten into battery and drive unit needs to be replaced. Estimated cost $12,000 - rendering car totalled.…”
Defect investigations
InvestigationDP22005 Opened 2023-01-27 · closed 2023-08-07
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2014 Mercedes-Benz B-Class Electric as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.