The 1997 Mci 102d3 has 3 NHTSA recall campaigns affecting an estimated 20,371 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 7 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
VISIBILITY25V8530002025-12-1015,454 affected
Defect
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these…
Consequence
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
ON CERTAIN MOTOR COACHES, THE BOOST CONNECTOR HOUSING CAN FAIL OVER TIME, EXPOSING THE POSITIVE AND NEGATIVE TERMINALS.
Consequence
THIS COULD RESULT IN THE GROUNDING OF AN UNPROTECTED CIRCUIT AND COULD LEAD TO A THERMAL EVENT IF NOT CORRECTED.
Remedy
CUSTOMERS ARE BEING ADVISED TO REMOVE THE BOOST CONNECTOR AND DISCARD IT. CUSTOMERS WILL BE OFFERED A NEW DESIGN BOOST CONNECTOR AS AN ALTERNATIVE AT NO COST. THE RECALL BEGAN ON JANUARY 2, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
EQUIPMENT97V0530001997-04-033,300 affected
Defect
VEHICLE DESCRIPTION: BUSES EQUIPPED WITH 4-STROKE CYCLE ENGINES. ENGINE COMPARTMENT FIRES HAVE OCCURRED AT OR NEAR THE WEBASTO DIESEL FUELED AUXILIARY HEATER.
Consequence
PERSONAL INJURY AND PROPERTY DAMAGE CAN OCCUR DUE TO AN ENGINE COMPARTMENT FIRE.
Remedy
MCI IS ASKING COACH OPERATORS TO DISABLE THE WEBASTO HEATER BY DISCONNECTING THE APPROPRIATE FUSES.
Complaints by component
ELECTRICAL SYSTEM
1
1fires
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
1
1fires
FUEL SYSTEM, DIESEL
1
1fires
PARKING BRAKE
1
1fires
POWER TRAIN:AXLE ASSEMBLY
1
1fires
SERVICE BRAKES, HYDRAULIC
1
1fires
SUSPENSION
1
1fires
Total complaints7
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
“Greyhound bus fires- unsolicited report. *ts greyhound confirmed that the following areas of the coaches are recurring origination points for bus fires: tag axles and bearings, turbo chargers, electrical system, brake system and fuel heaters and filter. The tag axle was redesigned. The new design…”
Defect investigations
InvestigationEA12007 Opened 2012-09-13 · closed 2015-12-03
MCI Drive Shaft Safety Loop Failures
In the fall of 2011, network contacts made ODI aware of four (4) incidents of drive shaft failure on the subject buses involving a loss of vehicle control.Two of the incidents were relatively low speed non-crash events; and two resulted in motor coach rollovers.All four events showed signs of a common failure…
InvestigationEA12007 Opened 2012-09-13 · closed 2015-12-03
MCI Drive Shaft Safety Loop Failures
In the fall of 2011, network contacts made ODI aware of four (4) incidents of drive shaft failure on the subject buses involving a loss of vehicle control.Two of the incidents were relatively low speed non-crash events; and two resulted in motor coach rollovers.All four events showed signs of a common failure…
InvestigationEA12007 Opened 2012-09-13 · closed 2015-12-03
MCI Drive Shaft Safety Loop Failures
In the fall of 2011, network contacts made ODI aware of four (4) incidents of drive shaft failure on the subject buses involving a loss of vehicle control.Two of the incidents were relatively low speed non-crash events; and two resulted in motor coach rollovers.All four events showed signs of a common failure…
InvestigationPE12007 Opened 2012-03-21 · closed 2012-09-20
MCI Driveshaft Safety Loop Failures
ODI has identified certain MCI coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.The damaged components may increase the risk of a loss of vehicle control.…
InvestigationPE12007 Opened 2012-03-21 · closed 2012-09-20
MCI Driveshaft Safety Loop Failures
ODI has identified certain MCI coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.The damaged components may increase the risk of a loss of vehicle control.…
InvestigationPE12007 Opened 2012-03-21 · closed 2012-09-20
MCI Driveshaft Safety Loop Failures
ODI has identified certain MCI coaches with powertrain configurations that may allow a driveshaft separated at the rearward universal joint to escape the guardian structure of the steerable tag axle and damage steering and braking components.The damaged components may increase the risk of a loss of vehicle control.…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 1997 Mci 102d3 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.