The 2020 Mazda Cx-9 has 1 NHTSA recall campaign affecting an estimated 8,648 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 26 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Recall campaigns
SEATS21V7500002021-09-278,648 affected
Defect
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard…
Consequence
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Remedy
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The mazda cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues”
“The contact owned a 2020 mazda cx-9. The contact stated that while driving approximately 60 mph, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later…”
“Prior to [xxx] the vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to [xxx], the vehicle stopped operating properly.…”
“Warning signal front camera sensor system malfunction forward smart city brake support malfunction when this initial happen the steering wheel becomes hard to maneuver than releases the front and back cameras are clear from any debris or obstructions what should I do next?”
“All 4 of my bh255/50r20 xl 109v nokian wr g4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet. Upon tire inspection, the…”
“The vehicle will hesitate/stall while driving down the road. The vehicle has done this multiple times and has actually shut off on 2 different occasions while at a stop. On 2 occasions now the vehicle has not wanted to start. I have taken vehicle to mazda dealership and they can never duplicate…”
“The vehicle will hesitate/stall while driving down the road. The vehicle has done this multiple times and has actually shut off on 2 different occasions while at a stop. On 2 occasions now the vehicle has not wanted to start. I have taken vehicle to mazda dealership and they can never duplicate…”
“The vehicle will hesitate/stall while driving down the road. The vehicle has done this multiple times and has actually shut off on 2 different occasions while at a stop. On 2 occasions now the vehicle has not wanted to start. I have taken vehicle to mazda dealership and they can never duplicate…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Mazda Cx-9 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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