The 2011 Mazda Cx-9 has 4 NHTSA recall campaigns affecting an estimated 624,176 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 209 complaints with NHTSA, most often about the service brakes. Last updated July 5, 2026.
Recall campaigns
AIR BAGS19V7820002019-10-3169,879 affected
Defect
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option…
AIR BAGS18V7170002018-10-12155,436 affected
Defect
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
AIR BAGS17V4290002017-06-29205,377 affected
Defect
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash…
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. …
SUSPENSION15V4510002015-07-20193,484 affected
Defect
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts,…
Complaints by component
SERVICE BRAKES
97
4crashes
POWER TRAIN
25
1fires
AIR BAGS
22
4crashes2injuries
ENGINE
15
2fires
SUSPENSION
6
ELECTRICAL SYSTEM
5
2fires
UNKNOWN OR OTHER
5
ELECTRONIC STABILITY CONTROL (ESC)
4
STEERING
4
VEHICLE SPEED CONTROL
4
1crashes
Total complaints209
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The front driver-side lower ball joint suffered a catastrophic structural failure and sheared completely apart while moving. This vehicle was previously serviced under safety recall campaign 15v451000 / mazda recall 8515g for this exact defect. The recall remedy part failed a second time,…”
“The front driver-side lower ball joint suffered a catastrophic structural failure and sheared completely apart while moving. This vehicle was previously serviced under safety recall campaign 15v451000 / mazda recall 8515g for this exact defect. The recall remedy part failed a second time,…”
“The contact owns a 2011 mazda cx-9. The contact stated that while attempting to park the vehicle at a slow speed in the driveway, the vehicle suddenly experienced unintended acceleration, lurched forward, and crashed into a tree before coming to a stop. The contact was unable to stop the vehicle…”
“The contact owns a 2011 mazda cx-9. The contact stated that while attempting to park the vehicle at a slow speed in the driveway, the vehicle suddenly experienced unintended acceleration, lurched forward, and crashed into a tree before coming to a stop. The contact was unable to stop the vehicle…”
“While driving the side airbags exploded and I had to stop in the middle of the street, get vehicle towed to mazda dealer in alpharetta, ga now, im without a vehicle. What do I do now?”
“The contact owns a 2011 mazda cx-9. The contact stated that while driving at an undisclosed speed and making a turn, the contact lost control of the vehicle, and the front driver's side suspension lowered to the ground. The vehicle was towed to an independent mechanic, who determined that the…”
“The contact owns a 2011 mazda cx-9. The contact stated that while driving at an undisclosed speed and making a turn, the contact lost control of the vehicle, and the front driver's side suspension lowered to the ground. The vehicle was towed to an independent mechanic, who determined that the…”
“I had an issue with the awd not engaging and the 4x4 light illuminating when driving on snow and ice. No indicators when driving under normal conditions. I had no traction and had difficulty maintaining control of the vehicle while driving at speeds less than 25 mph. I had difficulty gettting…”
Defect investigations
InvestigationPE14005 Opened 2014-02-10 · closed 2014-06-26
Brake Booster Failure
In March 2014, Mazda Motor Corporation (Mazda) initiated Special Service Program SSP93 to extend the warranty coverage for a specific brake booster fault condition on model year (MY) 2007-2013 Mazda CX-9 vehicles.According to Mazda's dealer communication for SSP93, the subject vehicles may exhibit a condition were…
InvestigationPE15022 Opened 2015-06-09 · closed 2015-08-20
Lower ball joint separation
In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow water to enter the…
InvestigationPE19006 Opened 2019-05-02 · closed 2021-01-15
Inadvertent Curtain Air Bag Deployment
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9…
InvestigationPE19006 Opened 2019-05-02 · closed 2021-01-15
Inadvertent Curtain Air Bag Deployment
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9…
InvestigationPE19006 Opened 2019-05-02 · closed 2021-01-15
Inadvertent Curtain Air Bag Deployment
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2011 Mazda Cx-9 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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