2004 Lexus IS Recalls

No recalls on record Updated July 2026

No NHTSA recalls on record for the 2004 Lexus IS. That means NHTSA has no open safety campaign for this vehicle — it does not guarantee the absence of problems. Owners have filed 12 complaints with NHTSA, most often about the unknown or other. Last updated July 5, 2026.

Complaints by component

UNKNOWN OR OTHER
5
1injuries
AIR BAGS
3
1crashes1injuries
STRUCTURE
3
WHEELS
1
Total complaints12

What owners report

Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.

“Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle is parked in cool or hot areas.”

AIR BAGS · reported 2015-09-20

“Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle is parked in cool or hot areas.”

UNKNOWN OR OTHER · reported 2015-09-20

“Dashboard has been melting since I bought the car brand new in 2005. It had 300 miles on it. It has had a stuck vent since 8 bought it on to of the dash and the repaint that now looks like crap. Back to the original issue of the melting dashboard. I have been burnt by the melting whatever it is…”

UNKNOWN OR OTHER · reported 2015-08-05

“My dashboard is melting. The plastic is sticky and leaves a black film on anything that touches it including fingers and clothing. The black residue is very difficult to get off once it is on something. Just washing hands multiple times with soap and water is not enough to remove it. *tr”

STRUCTURE · reported 2014-11-05

“Dashboard has been deteriorating for several years. Contacted dealer and lexus headquarters and was told they did not have to do anything as car was no longer under warranty. I expect better from a so-called luxury vehicle. My daughter's 1998 acura's dashboard is still pristine. Not only does the…”

STRUCTURE · reported 2014-08-21

“The dashboard is melting. When touched it leaves prints and feels sticky. It's been on going for a few years and has gotten worse. I'm concerned it may be toxic.”

UNKNOWN OR OTHER · reported 2013-08-01

“My 2004 is300 was involved in an accident at approximately 30 mph and no air bags deployed. The other vehicle (saturn) hit my car on the front driver side, damaging the suspension, fender, bumper, and surrounding parts. After impact my car went up the curb, over some large rocks and rested on an…”

AIR BAGS · reported 2013-06-17

“There is a dangerous pothole eastbound on lie near fresh meadows exit. Due to heavy traffic, the pothole was unavoidable as we were less than 20 feet between the car ahead of us. The pothole was on the middle lane. It resulted in a flat, a tow, and a brand new tire replacement.”

WHEELS · reported 2012-05-12
Sources & methodology

Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2004 Lexus IS as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.