The 2023 Kia Sorento has 3 NHTSA recall campaigns affecting an estimated 235,032 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 185 complaints with NHTSA, most often about the electrical system. Last updated July 20, 2026.
Recall campaigns
VISIBILITY25V6490002025-09-2539,536 affected
Defect
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Consequence
A fire increases the risk of injury.
Remedy
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable…
BACK OVER PREVENTION23V6100002023-08-31144,979 affected
Defect
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the…
Consequence
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
EQUIPMENT23V5790002023-08-1550,517 affected
Defect
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Complaints by component
ELECTRICAL SYSTEM
34
1crashes1fires2injuries
UNKNOWN OR OTHER
31
2fires1injuries
ENGINE
26
1fires1injuries
POWER TRAIN
17
1crashes
VEHICLE SPEED CONTROL
11
1crashes1injuries
SERVICE BRAKES
10
FORWARD COLLISION AVOIDANCE: WARNINGS
8
LANE DEPARTURE: BLIND SPOT DETECTION
6
STEERING
6
VISIBILITY/WIPER
6
Total complaints185
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. Kia was contacted and not willing to warranty…”
“Vehicle component affected: electrical system / hvac / blower motor resistor incident description: while operating my 2023 kia sorento, the hvac system suddenly suffered a complete failure, causing all airflow to cease instantly. A subsequent professional diagnostic inspection by an authorized kia…”
“Vehicle component affected: electrical system / hvac / blower motor resistor incident description: while operating my 2023 kia sorento, the hvac system suddenly suffered a complete failure, causing all airflow to cease instantly. A subsequent professional diagnostic inspection by an authorized kia…”
“Driving down the road and the left rear passenger window exploded. Shatters went everywhere all over the passenger in the back. I went online and looked and this is a hugh issue evidently with some kias. To me this is really serious issues that kia is completely ignoring. Someone will eventually…”
“All lights came on the dashboard including the check engine light and I could not accelerate. I had to pull over and turn car off and on to get it to accelerate. It poses a very serious threat as you can not accelerate at all and can be rearended. Kia has fixed the throttle twice and have told me…”
“All lights came on the dashboard including the check engine light and I could not accelerate. I had to pull over and turn car off and on to get it to accelerate. It poses a very serious threat as you can not accelerate at all and can be rearended. Kia has fixed the throttle twice and have told me…”
“Engine- car turn off - lights were still on, car restarted - no icons on dashboard”
“Ehicle: 2023 kia sorento, vin [xxx] , currently 48,000 miles. Vehicle has never been in a collision. Defect: master power window switch / wiring harness — occupant egress hazard the driver's master power window switch fails intermittently, causing simultaneous loss of all window operation and…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Kia Sorento as of
July 20, 2026. Complaint narratives are consumer-submitted and unverified. This page
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