The 2023 Jeep Grand Cherokee L has 5 NHTSA recall campaigns affecting an estimated 622,756 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 107 complaints with NHTSA, most often about the suspension. Last updated July 20, 2026.
Recall campaigns
AIR BAGS26V3280002026-05-21419,035 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of…
Consequence
Delayed air bag deployment during a crash increases the risk of injury.
Remedy
Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this…
SUSPENSION26V0510002026-01-2980,620 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC…
SEATS25V4720002025-07-17121,398 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
VISIBILITY25V4300002025-06-261,689 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103,…
Consequence
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
AIR BAGS24V8970002024-11-2714 affected
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor…
Consequence
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“While driving, the vehicle displayed a "service shifter" warning with no prior warning lamps or symptoms. The transmission then dropped out of drive into neutral on its own while the vehicle was moving, causing it to roll before the vehicle automatically shifted itself into park and applied the…”
“While driving, the vehicle displayed a "service shifter" warning with no prior warning lamps or symptoms. The transmission then dropped out of drive into neutral on its own while the vehicle was moving, causing it to roll before the vehicle automatically shifted itself into park and applied the…”
“The rear passenger side suspension coil fell out of my car in my driveway at less then 2 mph. The spring and rubber piece holding the spring in both fell to the ground with no damage done. The vehicle was towed to a jeep dealership where they confirmed there was no damage to any part of the…”
“The rear passenger side suspension coil fell out of my car in my driveway at less then 2 mph. The spring and rubber piece holding the spring in both fell to the ground with no damage done. The vehicle was towed to a jeep dealership where they confirmed there was no damage to any part of the…”
“Rear passenger coil spring popped out and became lodged in the tire while driving. We were driving on the whitestone expressway and the car came to a resisted halt. This could have caused severe injury if I had not been in the lane and came to a slowdown to allow a car to merge in front of me. The…”
“My 2023 jeep grand cherokee l limited has had an issue since I purchased it in march 2024 that has a loud booming sound that comes out of the speakers when you turn it on. It exceeds 70 dba when it happens and causes me ear pain. My dealer has reported it numerous times and it is known to jeep but…”
“My 2023 jeep grand cherokee l limited has had an issue since I purchased it in march 2024 that has a loud booming sound that comes out of the speakers when you turn it on. It exceeds 70 dba when it happens and causes me ear pain. My dealer has reported it numerous times and it is known to jeep but…”
“I picked up my wife from the airport and i’m on 76 going home. As I am driving about to switch lanes I hear a pop, so I am thinking that I got a flat tire. As I pull over I check all my tires nothing is flat. I look under my car and I see that my rear suspension spring on the right side of my…”
Defect investigations
InvestigationRQ25005 Opened 2025-12-11 · open
Recall 23V-413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Jeep Grand Cherokee L as of
July 20, 2026. Complaint narratives are consumer-submitted and unverified. This page
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