The 2023 Infiniti Qx55 has 1 NHTSA recall campaign affecting an estimated 48 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 5 complaints with NHTSA, most often about the engine. Last updated July 5, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Consequence
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Complaints by component
ENGINE
2
POWER TRAIN
1
SEATS
1
UNKNOWN OR OTHER
1
Total complaints5
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti…”
“Bluetooth and carplay connection suddenly disconnects from my iphone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is…”
“Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 qx50 and the long engine should be replaced. On may 18, 2025, my qx55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by…”
“Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 qx50 and the long engine should be replaced. On may 18, 2025, my qx55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by…”
“Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage infiniti consumer affairs case number 48556761 I have filed complaint”
Defect investigations
InvestigationPE23023 Opened 2023-12-13 · closed 2025-07-18
Complete loss of motive power due to engine failure
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner…
InvestigationPE23023 Opened 2023-12-13 · closed 2025-07-18
Complete loss of motive power due to engine failure
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner…
InvestigationPE23023 Opened 2023-12-13 · closed 2025-07-18
Complete loss of motive power due to engine failure
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Infiniti Qx55 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.